Purdue Federal is a member-owned financial cooperative with more than 100,000 members nationwide and assets of nearly $1.9 billion. Its purpose is to be its members' trusted financial partner for life and its staff is driven by superior member service and dedication to the Greater Lafayette, La Porte and Crown Point communities.
This has got to be the worst customer service branch in Lafayette. The manager ignored everyone waiting in line even though people in line were looking right at her. Only one teller was behind the counter.Then after the employees finished chatting in the managers office the gentleman comes out and says how can I help you? " I like Your nails they are really really pretty." Very exaggerated tone.It was uncomfortable. People just want to be acknowledged even if you are busy.. "Be with you in a moment." Instead everyone was ignored and told that they were busy with personal matters with employees.
BR
BlueRolly R3
Aug 16, 2025
5.0
Lou was very kind and understanding to my grandmother with dementia. I thanked him immensely. Very kind and nice guy.
AW
Alecia W
Aug 15, 2025
5.0
Very helpful in addressing questions and concerns. Best credit union in the area.
KS
KN SL
Mar 2, 2021
1.0
I have held an account with Pfcu for years, have always had great service. Everyone has always been extremely helpful and kind. However, the last several visits to the branch off of 26 near Mejiers has been very unacceptable! Treated rude and definitely shown discrimination by Michelle. I get that there are ways you must do things, but being rude and treated this way is unacceptable!!! People from all over the world come to Lafayette for school and what not. This isn't acceptable and I won't be treated so poorly! Very sad for 2021. Ferra however was great today, thank you!!!
Frequently Asked Questions About Purdue Federal Credit Union
What is Purdue Federal Credit Union and who does it serve?
Purdue Federal Credit Union is a member-owned financial cooperative with over 100,000 members nationwide, serving the Greater Lafayette, La Porte, and Crown Point communities with dedicated financial services.
Where is Purdue Federal Credit Union located?
Purdue Federal Credit Union is located at 4709 Meijer Ct., Lafayette, IN 47905, USA.
What are the operating hours of Purdue Federal Credit Union?
The credit union operates Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays and certain holidays.
Which products and services does Purdue Federal Credit Union offer?
They offer credit cards, checking and savings accounts, mortgages, personal and vehicle loans, as well as business loans and business banking products.
How can members contact Purdue Federal Credit Union?
Members can reach Purdue Federal Credit Union by phone at +1 800-627-3328 or via email at mbrservice@purduefed.com.
Does Purdue Federal Credit Union have any mobile apps?
Yes, Purdue Federal offers mobile apps available on both Android and iOS platforms for convenient digital banking.
Is Purdue Federal Credit Union affiliated with any national organizations?
Yes, it is associated with the National Credit Union Administration.
What nearby dining options are available around Purdue Federal Credit Union?
Nearby dining includes Dairy Queen for quick ice cream treats, White Castle for burgers, and Cracker Barrel Old Country Store for American-style meals, great for a break before or after your visit.
Are there nearby hotels near Purdue Federal Credit Union for visitors?
Yes, Comfort Inn Lafayette I-65 and Comfort Suites Lafayette University Area are nearby hotels, convenient for visitors needing accommodation.
What nearby amenities can customers find near Purdue Federal Credit Union?
Customers can find Belle Tire for auto service, Starbucks and Copper Moon World Cafe for coffee, and Big League Sports Bar & Grill for dining and entertainment in the vicinity.