Purdue Federal Credit Union

4.1
19 reviews

About

Credit UnionATMMortgage Lender
Purdue Federal is a member-owned financial cooperative with more than 100,000 members nationwide and assets of nearly $1.9 billion. Its purpose is to be its members' trusted financial partner for life and its staff is driven by superior member service and dedication to the Greater Lafayette, La Porte and Crown Point communities.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Purdue Federal Credit Union
1520 Union St., Lafayette, IN
47904, United States

Hours

Reviews

4.1
19 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 star
3
  • MH
    makaylah hamm
    1 day ago
    1.0
    Every time you mistype your username or Face ID doesn’t recognize your face it locks you out of your account and your only options are waiting on an hour phone call or going in and waiting at a branch. I get wanting security but this is too much of a hassle to expect your clients to just waist an hour or more out of their day every time their account is locked for a simple mistake. This is the most inefficient method I’ve witnessed for “fraudulent activity.” I’ve never had this issue at another bank.
  • LH
    Lindsey Hamilton
    Sep 23, 2025
    5.0
    Emma was incredibly helpful in answering my questions and explaining options to better help my concerns.
  • HH
    Hope
    Aug 18, 2025
    5.0
    I want to thank Olivia at the union Street branch she helped me deal with a fraud situation. She was informative, friendly, and extremely supportive. Thank you.
  • AA
    Alexis
    Aug 12, 2025
    1.0
    Honestly this bank is not great . I have worked with a lady named Kaila and each time I’ve talked to this lady she has seemed frustrated annoyed and was plain rude. I have been treated better at non credit union banks. If you don’t like your job atleast hide it for members.
  • KJ
    Kayla Jordan
    Aug 7, 2024
    1.0
    Don’t ever forget your username. You will have to go to a website upload your id. Send them your ip address and service provider then you have a timed qa answer anything wrong you get to start all over. I get being secure but it should not take 45 minutes to verify who I am just to get my user id. If this happens to you save yourself the headache and just go wait at a branch instead

Frequently Asked Questions About Purdue Federal Credit Union

What are the operating hours of Purdue Federal Credit Union at the Union Street Branch?

The Union Street Branch is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.

Is Purdue Federal Credit Union wheelchair accessible at the Union Street Branch?

Yes, the Union Street Branch has wheelchair accessible entrances and parking.