Purdue Federal is a member-owned financial cooperative with more than 100,000 members nationwide and assets of nearly $1.9 billion. Its purpose is to be its members' trusted financial partner for life and its staff is driven by superior member service and dedication to the Greater Lafayette, La Porte and Crown Point communities.
Every time you mistype your username or Face ID doesn’t recognize your face it locks you out of your account and your only options are waiting on an hour phone call or going in and waiting at a branch. I get wanting security but this is too much of a hassle to expect your clients to just waist an hour or more out of their day every time their account is locked for a simple mistake. This is the most inefficient method I’ve witnessed for “fraudulent activity.” I’ve never had this issue at another bank.
LH
Lindsey Hamilton
Sep 23, 2025
5.0
Emma was incredibly helpful in answering my questions and explaining options to better help my concerns.
HH
Hope
Aug 18, 2025
5.0
I want to thank Olivia at the union Street branch she helped me deal with a fraud situation. She was informative, friendly, and extremely supportive. Thank you.
AA
Alexis
Aug 12, 2025
1.0
Honestly this bank is not great . I have worked with a lady named Kaila and each time I’ve talked to this lady she has seemed frustrated annoyed and was plain rude. I have been treated better at non credit union banks. If you don’t like your job atleast hide it for members.
KJ
Kayla Jordan
Aug 7, 2024
1.0
Don’t ever forget your username. You will have to go to a website upload your id. Send them your ip address and service provider then you have a timed qa answer anything wrong you get to start all over. I get being secure but it should not take 45 minutes to verify who I am just to get my user id. If this happens to you save yourself the headache and just go wait at a branch instead
Frequently Asked Questions About Purdue Federal Credit Union
What are the operating hours of Purdue Federal Credit Union at the Union Street Branch?
The Union Street Branch is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is Purdue Federal Credit Union wheelchair accessible at the Union Street Branch?
Yes, the Union Street Branch has wheelchair accessible entrances and parking.
What financial products does Purdue Federal Credit Union offer?
They offer credit cards, checking and savings accounts, mortgages, personal and vehicle loans, as well as business checking, savings accounts, and business credit cards.
Where is the Union Street Branch of Purdue Federal Credit Union located?
It is located at 1520 Union St., Lafayette, IN 47904, USA.
Does Purdue Federal Credit Union provide drive-through services at the Union Street Branch?
Yes, the Union Street Branch offers drive-through services.
How can I contact Purdue Federal Credit Union for member services?
You can email mbrservice@purduefed.com or call the main phone number at +1 800-627-3328.
What nearby fire department can help in case of emergencies near Purdue Federal Credit Union?
Lafayette Fire Dept. Station #2 and Lafayette Fire Station 2 are nearby and can assist with emergencies in the area.
Where can I find printing and event photography services near Purdue Federal Credit Union?
Blue Print Specialties is nearby and offers printing services, event photography, and screen printing for t-shirts.
If I need to send a package or use courier services near Purdue Federal Credit Union, where should I go?
You can use the UPS Access Point location nearby for courier and delivery services, as well as shipping.
Are there other credit unions close to Purdue Federal Credit Union's Union Street Branch?
Yes, Staley Credit Union is located nearby if you're looking for additional credit union services in the Lafayette area.