KeyBank

2.6
33 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
930 N Meridian St, Indianapolis, IN
46204, United States

Hours

Reviews

2.6
33 reviews
5 stars
9
4 stars
4
3 stars
2
2 stars
1
1 star
17
  • RM
    Ree M.
    Jul 14, 2025
    4.0
    Thank you Keybank for promoting change and for great service, Thumbs up 👍
  • BU
    Blank unsubscribe
    Jun 23, 2025
    1.0
    Bank teller this morning was very rude an unprofessional! I was told I couldn’t get an atm card because my account isn’t 60 days old. And when I asked was this in the policy she said no! And continued to roll her eyes and be very rude with me! Sad part about it is she wasn’t the teller assisting me. I’ll never come back here and will be closing my account! She also stated that the reason why was to prevent fraud!!! Smh how does that even make sense???? Is it because I’m black???? I don’t get it!!! You’re able to order a debit card but can’t get an atmosphere prevent fraud when you can’t even overdraft with atm cards??? I didn’t get her name but she’s a blonde with very bad sunburn and server nasal congestion. Oh her name is Ashley!!!!! Don’t deal with ashley
  • BR
    Brenton Russell
    Mar 3, 2021
    4.0
    Best bank in town! They're always kind and helpful. I had to add to my review. I removed one star because Jim, who says he's the lead teller always gives me issues. It's still the best bank in town, however, on my visit today, Jim tells me THEY won't be able to order anymore quarters for me since I only have a checking account. Last week when I requested quarters be ordered for me, there was no problem. So, Keybank Corporate, am I going to have to close my account or will you tell Jim he's wrong and to stop refusing my request?
  • DS
    Donna S.
    Jul 15, 2020
    1.0
    The back states it open until 5 however they closed the lobby early and waited in drive up for over 5 minutes for nothing they refused to service us due to being after 5... we wouldn't be here after 5 of you had the lobby open until 5 as you allegedly are scheduled! Bogus...
  • CC
    Christos
    Feb 20, 2020
    1.0
    They’re only in business for the overdraft fees. They’re rude and lack customer service. Do not bank with KeyBank.

Frequently Asked Questions About KeyBank

What are the regular operating hours of KeyBank at 930 N Meridian St, Indianapolis?

KeyBank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank at this location have drive-through service hours?

Yes, the drive-through is available Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM.