KeyBank

2.8
26 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
5868 E 71st St, Indianapolis, IN
46220, United States

Hours

Reviews

2.8
26 reviews
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13
  • CM
    CHERYL MEARES
    Oct 11, 2025
    5.0
    They answered the phone the first time I called when two other branches (in Fishers and Noblesville) didn’t answer when called multiple times. The gentleman that serviced me at the bank was extremely pleasant.
  • SR
    Stephenee Rogers
    Apr 6, 2025
    5.0
    The staff here are amazing and very friendly and help you get what you need done quickly and efficiently without having to wait in a line
  • SW
    S Walker
    Aug 1, 2023
    1.0
    If I could give KeyBank 0 stars I would! This is by far the worst bank I’ve ever dealt with. This location is very slow. They will literally have no customers and you will have to wait for over 10 mins to get your money. I was even asked who deposited money into my account. I’ve have never been asked who deposited money into my account. This location is the reason I’m no longer banking with KeyBank anymore.
  • PM
    Priscille Michel
    Jul 14, 2023
    5.0
    Amazing customer service!!
  • AM
    Angel Murphy
    Jun 11, 2020
    1.0
    Definitely will NEVER recommend with bank!

Frequently Asked Questions About KeyBank

What are KeyBank's regular branch hours?

KeyBank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank have drive-through banking services?

Yes, KeyBank offers drive-through banking services during the same hours as the branch, Monday to Thursday 9:00 AM to 5:00 PM, Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 12:00 PM.