KeyBank

3.4
23 reviews
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Business Details

4515 Lafayette Rd, Indianapolis, IN
46254, United States
(317) 216-4675
https://www.key.com/locations/IN/Indianapolis/BRCH01010194/4515-Lafayette-Rd
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
4515 Lafayette Rd, Indianapolis, IN
46254, United States

Hours

Reviews

3.4
23 reviews
5 stars
11
4 stars
2
3 stars
2
2 stars
1
1 star
7
  • DL
    Daerick Laird
    Jul 23, 2025
    4.0
    Despite the poor reviews...I've never had any personal issues at this particular KeyBank & I've been an account holder for YEARS!!! This location is right down the street from my house , so it's the most convenient option available as far as banks are concerned . The only reason I'm leaving a 4-star review is because a couple times I've visited...they don't have the denomination of bills I requested . But besides that , I have no complaints
  • LB
    Leah Brandenburg
    Dec 8, 2022
    1.0
    2018 I was involved in a roll-over truck accident and was hastily deemed fit for service by the Gary, IN emergency room. After 2 months the pain and swelling wouldn't go away and it was revealed I had broken my back in two places. Indiana I discovered has difficult workmen's comp procedures whereas it took 5 months to begin followup treatment/therapy. The WC doctors here in Indy released me in November and since then I had worked a series of unsuitable low paying jobs that were always tormenting my weak and painful back. I'm reasonably sure I have gotten to the point I can hang on to my current job. Key Bank perused my credit report and the horror show began. They mysteriously locked my account for over a month and then came all the lies and pretexts. The short story - they milked my accounts through bogus charges and finally released me. These ppl are snakes. If you have less than good credit keep looking. Want good service? Try PNC or Woodbridge, they'll even give you a couple books of checks so no more MOs.
  • KK
    Kay Kay
    May 4, 2021
    1.0
    I was trying to withdraw money n the lady got mad I asked for 10s so she took 20 min to come tell me I can't withdraw and idk how by this is my first withdrawal for 7 days . Then bald head manager told me I have to wear a mask on the sidewalk. Don't believe ask footage 10am May 4. I'm telling them I'm broke with my kids in the car looking at them. I'm not like everyone I'm struggling taking care of 4 kids n was picked on for a transaction I've made times b4 from a depositor I've used b4. I'm closing today I have enough problems
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Frequently Asked Questions About KeyBank

What are the regular operating hours of KeyBank in Indianapolis?

KeyBank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank offer drive-through banking services?

Yes, KeyBank offers drive-through service Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.