Northwest Bank

3.0
10 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
402 West Cleveland Road, Granger, IN
46530, United States

Hours

Reviews

3.0
10 reviews
5 stars
5
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0
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0
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1 star
5
  • DH
    David Hoffman
    Jan 5, 2026
    1.0
    Best decision I made was to leave this bank years ago. No customer service. I have one loan left and called my rep - got voicemail. Called this branch (twice) they were “busy serving others” and provided the 1-877 number for their contact service rep. Yep, got a message they were “serving others”, and I waited 15 minutes. Finally Tommy answered. Oops, he can’t answer a loan question and sends me to ANOTHER place. I waited on hold for another 15 minutes until I just hung up. Go to a real bank with real people that can help!
  • SP
    Sean Poyser
    Apr 7, 2025
    1.0
    Terrible bank. Lost it's luster during the change from MFB to mutual. Mutual to NWB was just a dumpster fire. Corporate says one thing, branch says another then they switch. I've had them deny service, claim they don't have something on file, literally several times in a row. I've been issued a card with the wrong CVV, a card that was attached to the wrong account. Had to make three online accounts when I should only have one. MY ADVICE, LOOK ELSEWHERE.
  • MS
    Micah Schaefer
    Feb 7, 2017
    5.0
    Helped my wife and I with getting our car loan pushed through quickly so we could get our vehicle asap. Always an awesome experience at this branch!

Frequently Asked Questions About Northwest Bank

What are the regular lobby hours of Northwest Bank at 402 West Cleveland Road in Granger?

The lobby is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

When is the drive-through service available at Northwest Bank in Granger?

Drive-through hours are Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.