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Liberty Federal Credit Union is a member-owned financial institution focused on returning value through innovative products and services. Liberty's free Vertical Checking account offers a high interest rate of 3.45% APY on balances up to $20,000. It has been recognized by Forbes as one of Indiana’s best financial institutions. It has also been named the nation’s Best Credit Union for Checking by Investopedia in 2021 and appeared on Newsweek’s list of America’s Best Banks in 2022. Liberty currently serves more than 270,000 members across all fifty states and at least eight countries.
OK for a small regional bank, but they don’t have options such as depositing money at the ATM and they strictly limit transfers on the mobile app (both of which I don’t understand since most banks can do this without a problem).
AA
Aaron
Apr 25, 2025
1.0
Worst service where customer services have the least knowledge or ability to help. 4 automatic payments failed to go through with 4 different merchants this year alone. My tax payment to indiana failed to go though recently. After numerous calls over the past few months, and no help, I went to see the North Park branch manager. He was totally useless, didn't refund any fees, didn't take any ownership or even apologize for all my inconvenience. He was happy to lose my business, really didn't care, as opposed to even attempting to be helpful or resolve any issue.
TM
Troy McCutcheon
Jan 4, 2023
5.0
Great customer service when opening a new acct. Thank you very much
BA
Bon Al
Aug 8, 2017
5.0
Has been my bank for 30 years. Would not go anywhere else
Frequently Asked Questions About Liberty Federal Credit Union | Northbrook
Why should I join Liberty Federal Credit Union?
Liberty FCU is owned by its members. So everything we do, we do for you! We’re the tristate’s largest credit union, but we maintain a commitment to service to each and every member.
Full-service financial convenience: From savings, checking, and investment plans to loans, credit card, and mortgage options.
Competitive rates: A credit union typically offers loans at lower rates and pays dividends on savings and checking at higher rates than banks.
Safety for your funds: Your accounts are insured up to $250,000 by NCUA, a U.S. government agency. IRA funds are insured for an additional $250,000 by the NCUA.
Friendly service: Our number one priority is member satisfaction. We’ve been providing friendly, personal and reliable service to all of our members since 1936.
We offer convenient locations and 24-hour service online and by phone.
We also offer non-traditional services, including a travel agency and personal property insurance agency.
What services are available?
Here is just a sample:
Savings: savings, money market, certificate, IRA, and HSA accounts.
Checking: interest-earning checking, debit/ATM cards, and more.
Loans: auto loans, personal loans, motorcycle/RV/boat loans, and business loans.
Credit cards: Consumer and Business Cards.
Home loans: fixed- and adjustable-rate mortgages and home equity options.
Investment services: financial planning, estate planning, mutual funds and bonds.
Convenience services: worldwide ATM service, free online banking, and more!
I already have my accounts somewhere else. Why open a credit union account?
We can add real value to your life. You can take care of all your financial needs right at the credit union—from savings, checking and investment plans to loans, credit cards and mortgage options—and you will probably pay less for them, too! The credit union offers 24-hour account access online and by phone. Plus, you can take care of your daily financial needs at one of our convenient branch offices or at thousands of CU Service Centers throughout the United States.
What is a credit union?
A credit union is a cooperative organization owned entirely by its members and operated for the benefit of all who belong. Credit unions provide a full spectrum of financial services—just like other financial institutions. The difference is that credit unions are not-for-profit organizations whose earnings are passed onto all members in the form of lower loan rates, high savings rates, fewer fees and added or improved services.
Why should I join Liberty Federal Credit Union?
Liberty FCU is member-owned and focuses on serving members with full-service financial convenience, competitive rates, account safety insured by NCUA, and friendly service since 1936. They also offer convenient locations and 24-hour online and phone service.
What types of financial services does Liberty Federal Credit Union offer?
Liberty FCU offers savings, checking, various loans including auto and mortgage, credit cards, investment services, and convenience features like worldwide ATM access and online banking.
How does a credit union differ from a traditional bank?
A credit union is a cooperative owned by its members, operating not-for-profit to provide lower loan rates, higher savings rates, fewer fees, and improved services compared to banks.
Can I access my Liberty Federal Credit Union accounts online or via mobile app?
Yes, Liberty FCU provides 24-hour online banking access and has mobile banking apps available for both Android and iOS devices.
What are the branch hours for Liberty Federal Credit Union at Northbrook?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays. Holiday hours vary, so please check ahead for specific dates.
Where is the Liberty Federal Credit Union Northbrook branch located?
It is located at 1100 West Buena Vista Road, Evansville, IN 47710, USA.
Are there any nearby banks or credit unions near Liberty Federal Credit Union Northbrook?
Yes, nearby banks and credit unions include Evansville Teachers FCU, Legence Bank, and another Liberty Federal Credit Union location near you, offering alternative financial services.
What nearby medical facilities can I visit before or after my visit to Liberty Federal Credit Union?
You can find several medical providers nearby such as The Eye Group of Southern Indiana, Judith Englert MD, Michael Hodges MD, and the DaVita North Evansville Dialysis center, providing convenient healthcare options.
Are there any nearby coffee shops or places to grab a drink near Liberty Federal Credit Union?
Starbucks is a nearby coffee shop where you can relax and enjoy a coffee or smoothie before or after your banking visit.
Does Liberty Federal Credit Union offer any additional member services through associated groups?
Yes, Liberty FCU features associations such as Liberty Wealth Services, Liberty FCU Insurance Group, and Ambassador Travel Club to provide members with wealth management, insurance, and travel benefits.