Old National Bank

3.3
7 reviews
Old National Bank

About

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Old National Bank is your bank for Bloomington. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.

Details

  • Requires appointmentNot available
  • Wheelchair accessible entranceAvailable

Location

Old National Bank
300 E Kirkwood Ave, Bloomington, IN
47408, United States

Hours

Reviews

3.3
7 reviews
5 stars
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1 star
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  • SL
    Stan Lee
    Dec 20, 2024
    5.0
    I was just in the Kirkwood branch with a problem. Tayler was so helpful and nice. I actually enjoyed my expirence. She educated me on online banking and opened a whole new, easier world of banking and tracking my spending and subscriptions for me. I was incredibly impressed. If I need to go into a branch for any reason, Ill be going to the Kirkwood branch and seeing Tayler. THANK YOU ONB and Tayler for making my expirence a good one. 10/10 would recommend
  • GN
    gretchen nall
    Jan 11, 2024
    5.0
    Best service. I love ONB
  • GG
    Gadam
    Oct 3, 2023
    1.0
    I tried to open an account there years ago. I opened one and went in a couple days later to make a deposit. My account was not functional and they called over the BRANCH MANAGER. It was an older woman who smugly told me my account couldn't be 'approved' and then LOUDLY asked me "IS YOUR SOCIAL SECURITY NUMBER ########?" I replied NO. They had swapped 2 of the digits. If that HAD BEEN my SSN, the BRANCH MANAGER (not a new kid) had YELLED my SSN across the bank - where there were OTHER CUSTOMERS. I then got called into her office, we isolated the error, I was told it would then be OK for me to open an account with them- which naturally I DID NOT. Was the worst part having (what they thought to be) my SSN shared with everyone, being talked to as if it were ME who had made an error or was trying something sketchy, or being told that i would PROBABLY QUALIFY if I wanted to open a new account and make the deposit. Mistakes happen. Rude and stupid is an effort. Absolute trash.
  • CE
    Chad Eagleton
    Mar 1, 2018
    1.0
    I was lured to Old National with one of those "$200 if you open an account" promotions. Proved to not only be one of the worst banking experiences that I've ever had but also to be one of the worst customer service experiences period. First, what the other reviewer has said is exactly true. Go here if you want the worst traits of a small town bank and a large impersonal bank all rolled together. With Old National you can look forward to: very limited ATM access, inconvenient hours, and a super aggressive fee structure coupled with probably the longest time for a deposit to process that I’ve ever experienced. Then there’s the customer service (of which this branch is the absolute worst). Not only is no one in much a hurry to help you, but a lot of the tellers go out of their way to avoid even acknowledging you. I can’t tell you how many times I waited in line and waited and waited…not because they were busy but because no one seemed interested in helping. I also can’t tell you how many times very simple, reasonable requests (like wanting deposit envelopes) were met with stares. However, they will be sure to try to get to sign up for other services and credit cards at every available opportunity. Avoid this bank at all costs.

Frequently Asked Questions About Old National Bank

What are the regular business hours for Old National Bank's drive-through service?

The drive-through service is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 5:30 PM. It is closed on Saturdays and Sundays.

When is Old National Bank closed for holidays?

Old National Bank is closed on several holidays including November 11 and 27, December 25, January 1, February 16, May 25, July 4, and other dates. Specific holiday hours apply on December 24, with limited hours from 9:00 AM to noon or 1:00 PM depending on the year.