Flagstar Bank

Reviews

• LA

  Libby Asher

  Jan 27, 2022
  1.0
  I’m not a fan of Flagstar by any means. I got my mortgage through them because they had the best rates, and let me say I dread going in to the bank to pay it. First of all the ladies are never in a good mood and just seem rude. & I always get stuck waiting forever just to talk to one of them. Very slow. Go somewhere else!!!
• RB

  Randall W Butler

  Nov 19, 2017
  5.0
  I've been a customer of Wells Fargo for 17years and other than a few minor bumps I have received wonderful service. Friendly knowledgeable staff at both branches here in Auburn. Wouldn't dream of going anywhere else.
• KP

  Kysha P

  Jul 18, 2013
  1.0
  My mother has a mortage through wells fargo and since I am renting her house I go to the bank to pay the payment. I have been doing so for close to a year and today was the worst experience I have had so far. I do not bank anywhere and have told all of them numerous times and yet they still hustle me every single time. It feels like bullying to me. I understand they do that with every one but they know who I am and still do it even after I have told them flat out I will never bank there. I went there today to pay the mortage like I always do. I have to get a cash advance off of my husbands debit card. They always ask for my ID and today after I told her I would never bank there she suddenly had a problem with the card. She said I can't do this because your name is not on the card. But she had no problem taking my id with it and even training another employee with it last month. THe staff there is rude and I can't believe the one I dealt with today even still has a job there. She had the nerve to make small talk with me and a fake smile even though she knew I was angry. Ugh I just hate them.

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