Old National Bank

2.4
34 reviews
Old National Bank

About

Bank
Old National Bank is your bank for Zion. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.

Location

Old National Bank
3303 Sheridan Rd, Zion, IL
60099, United States

Hours

Reviews

2.4
34 reviews
5 stars
9
4 stars
2
3 stars
2
2 stars
0
1 star
21
  • JC
    Jessica Clinton
    Jul 9, 2025
    1.0
    Where do I start? They bought out first Midwest which wast any better. I have never felt like a valued customer here at all. My son had an account and they continued to take out fees every month for the paper statement. We went inside and met with a representative to inquire about the fees and were told that he would have to go through the APP to switch to digital. We were then told that because he has an android phone, it would not work and so we closed his account. I had an incident where I went to the ATM to withdraw $420. I waited a good 5 minutes and then the screen said it was out of order and released my debit card. I drove around to use the ATM inside and it said INSUFFICIENT FUNDS. I went to a teller and she told me that the ATM shows that the money was disbursed when it wasn't which is why the inside atm said INSUFFICIENT FUNDS. They gave me the money then and there, however my account was still withdrawn for an ADDITIONAL $420. That put my account in the negatives. They did refund the $36 insufficient funds fee within 24 hrs. However this happened on a Monday and it's now Wednesday and I have not had my money returned to me and was told it could take 5-10 days or so. This is just absolutely unacceptable. Some of us live paycheck to paycheck and so I will absolutely be closing my accounts and going elsewhere once my money is returned to my account.
  • MP
    Michael Prymula
    Jan 18, 2024
    5.0
    Service is usually pretty quick at the drive-thru(it was kinda rough for the first few months after the transition from First Midwest but eventually it smoothed out)and I was able to get a live person on the phone pretty quick to sort out issues I was having.
  • AL
    alvaro lopez
    Jan 10, 2023
    5.0
    Muy bien
  • DJ
    Don Jensen
    Aug 19, 2022
    1.0
    We were at Bridgeview Bank which was acquired by First Midwest. No longer our friendly neighborhood bank but the transition was smooth. THEN Old National acquired First Midwest. This was a mess! Activation of out ATM card was a hassle as was setting up on-line banking. Don't EVEN try to call unless you have an hour or two to kill. BTW: The published telno for the Zion branh doesen't even work. I needed a cashier's check. Zion branch HAD NONE. Moving to another bank will be a pain - setting up automatic deposits and payments - but seems the best route at this point. I'd give a ZERO stars rating if this app allowed. :(

Frequently Asked Questions About Old National Bank

What are the regular business hours for Old National Bank in Zion?

Old National Bank in Zion is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

When is the Old National Bank drive-through service available?

The drive-through at Old National Bank operates Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.