Stoped by yesterday to open a checkings account and I was happy that I did. I walked up to the teller and she was very nice . The lady I had the appointment with was busy with a custom but she directed me with Eva , the assistant branch manager , and she was so nice and helpful. She was so amazing to work with. She made me feel comfortable and welcomed . While I was waiting for my paperwork , a gentleman came by and gave me a welcome bag with goodies inside . Very thoughtful . I am going to open a savings account as well because of the overall interaction. I recommend so far :)
CM
Cesar Molina
Jul 28, 2025
5.0
Basically the staff in this bank in wooddale
Is one of the best every time they help me with my account bank Michele s berry very professional
SS
Shawn
Jun 25, 2025
5.0
Yesterday Maurice Johnson helped me so much he by making copies of my checking account statement and when I said can you fax something over for me he gladly did it. Hope Maurice keeps working for the wood Dale branch
KP
Kate Poirier
Oct 24, 2024
1.0
I would give less than a one rating if I could. I walked in hoping to exchange some dollar bills for a birthday present for my nephew who is turning 6, and is super into money. I walked up the the teller line and Michele, who was rude and condescending immediately told me “no I’m not gonna look through my drawer for that or for you, no” with a extremely condescending smile on her face. I just wanted to give my nephew a fun birthday gift and Michele’s terrible customer service and horrific attitude ruined it and my morning. The bank was not busy, which I could understand saying no if it was, but I was the only person at the teller line. It was extremely rude and disappointing to see someone who just was simply lazy and didn’t want to do their job. Was thinking of switching from my major bank to this one since it’s close and convenient, but not anymore, and I will make sure anyone I know who is looking for a bank or needs a quick withdrawal to NEVER go to Wood Dale bank and trust as the employees are rude, condescending and lazy. I worked in banking for 3 years myself, as a teller, and I would have NEVER treated a customer like that. Michele is the worst
Frequently Asked Questions About Wood Dale Bank & Trust
What are the regular operating hours for Wood Dale Bank & Trust?
Wood Dale Bank & Trust is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
When is the drive-thru at Wood Dale Bank & Trust available?
The drive-thru operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is Wood Dale Bank & Trust open on holidays?
The bank is closed on the following holidays in 2025: November 11, November 27, December 25, and also closed on January 1, 2026. On December 24, 2025, it is open from 9:00 AM to 1:00 PM.
What banking products and services does Wood Dale Bank & Trust offer?
The bank offers personal banking, wealth management, small business banking, commercial banking and mortgage services. Additional services include drive-thru banking, notary services, free coin counting, signature guarantee services, safe deposit boxes, dedicated parking lots, and the location is pet friendly and handicap accessible.
Does Wood Dale Bank & Trust provide integrated mobile apps?
Yes, you can access the bank's services via their Android app available on Google Play and the iOS app available in the Apple App Store under Wintrust Community Banks.
How can I contact Wood Dale Bank & Trust or book an appointment?
You can reach the bank by phone at +1 630-227-0044 or book an appointment online through their reservation URL.
What nearby transportation options are available for reaching Wood Dale Bank & Trust?
Wood Dale Bank & Trust is close to the Metra - Wood Dale train station and Wood Dale station, which can help customers traveling by train to access the bank conveniently.
Are there any nearby dining options near Wood Dale Bank & Trust?
Yes, customers can visit nearby restaurants such as Taco Tuesday and Brito’s TACOS Restaurant for a quick meal before or after their banking visit.
What local businesses can I visit around Wood Dale Bank & Trust for personal care or shopping?
Near the bank, customers can find multiple hair salons and beauty spas like Ever4Ever Styling, Manny's Hair Designs, and From The Top Salon, as well as High Style Flowers and Gift Shop for shopping needs.
Does Wood Dale Bank & Trust have a social media presence where customers can stay updated?
Yes, you can follow them on LinkedIn, Facebook, Instagram, and Twitter under the Wintrust handle or on their dedicated LinkedIn company page.