Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Very unprofessional, egotistic and sarcastic for no reason considering this is a place of professionalism.
the management refused to let me make a withdraw for a purchase like this is their mother’s business. Being a member should mean there is a reason for refusal.
Personal ego should never be brought to the work place, and everything in business should have a reason.
LL
LeadingLoser
Dec 28, 2025
5.0
For 10 years, I’ve been coming to this bank and they have always given me exceptional service. As of recently I had an issue where I needed coins and they went out of their way to help me out when they didn’t have to. I had been to three other banks that day who would not help me at all, some of which were rude about it, but these wonderful people really came in clutch. Thank you Wells Fargo staff!
BH
Brandon H
Dec 10, 2025
1.0
Definitely stay away from this location because they will go way out of their way to not help you and seem not to care at all. Literally stoped me right in the doorway and said can't cash a check from wells fargo and they are Wells Fargo. Could not offer any assistance or anything at all to help and caused some very serious issues for me that day/night....the kicker went to a different wells Fargo location the next day and cashed it no problems and they went out of the way to make sure everything was good. Which just showed that this location is useless.
JJ
Jonas
Nov 19, 2025
1.0
they will waste your time transferring your call from banker to banker because they are all too incompetent to go and find information on their own. please save yourself a headache.
SA
Samuel Adam
Nov 15, 2025
1.0
am extremely disappointed with the level of professionalism and service I experienced at this branch. What happened during my visit is completely unacceptable for any bank, especially one the size of Wells Fargo.
First, the branch supervisor was dressed in a way that violated basic banking standards. He was wearing open-back shoes with no socks, which is clearly unprofessional and not in line with any bank’s dress code. This immediately set a negative tone for the entire interaction.
Second, the supervisor spoke to me in a threatening and dismissive manner. While attempting to complete a routine deposit, he asked me whether I “wanted to take the check back and leave,” which is an absolutely inappropriate way to speak to any customer.
I have deposited multiple checks at this branch before without any issue. Suddenly, this supervisor decided to enforce a “policy” about verifying a Chase check due to a limit — a policy that is neither consistent nor clearly explained. It appeared to be something he made up in the moment rather than an established procedure.
Additionally, the atmosphere inside the branch was unprofessional. Several employees in the back were laughing, joking around, and acting as though they were “busy,” but clearly were not. This behavior made the entire branch feel unserious and disorganized.
The supervisor himself kept bouncing around between employees, pretending to assist people with an iPad in a way that looked more like he was trying to look busy than actually helping. His behavior was unprofessional, distracting, and did nothing to inspire confidence in the service being provided. He even when I ask for his card acted careless and did not ask why I want it!
Overall, this was one of the worst banking experiences I have ever had. The lack of professionalism, inconsistent policies, and disrespectful attitude from a supervisor are totally unacceptable. I expect this complaint to be taken seriously and addressed promptly.
What services does Wells Fargo Bank at 11000 31st St in Westchester offer?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and other deposit products. They are a Member FDIC institution.
What are the operating hours of Wells Fargo Bank in Westchester?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays and specific holidays such as November 11 and November 27, 2025.
Can I book an appointment at Wells Fargo Bank in Westchester? If so, how?
Yes, you can book an appointment via the Wells Fargo appointment link at https://appointments.wellsfargo.com/maa/appointment/?storeid=AC40441.
Does Wells Fargo Bank in Westchester have drive-through services?
No, this Wells Fargo branch does not offer drive-through services.
What languages are supported at this Wells Fargo Bank location?
The bank offers services in English and also supports Spanish language.
What is the contact phone number for Wells Fargo Bank in Westchester?
You can reach the bank at +1 708-562-7894 or use their toll-free number +1 800-869-3557 for assistance.
What banking alternatives are near Wells Fargo Bank in Westchester?
Nearby banking options include a Wells Fargo ATM, World Savings bank, Vibrant Credit Union, Huntington Bank, and Coinme currency exchange ATM, which can be useful if you need additional banking services or convenient ATM access.
Are there dining options close to Wells Fargo Bank where customers can eat before or after their visit?
Yes, there are several nearby restaurants such as McDonald's, Burger King, Paul’s Pizza & Hot Dogs, Westchester Inn (offering Czech and American cuisine), KFC, and Taco Bell for quick or casual dining.
Are there wellness or health-related services near Wells Fargo Bank in Westchester?
Yes, nearby services include Petrak Family Chiropractic Center, Dental Concepts, Impulse Rehab and Wellness, Athletico Physical Therapy, Lavida Massage of Westchester, and Magic Nails Westchester beauty salon.
What shopping and fitness options are available near Wells Fargo Bank in Westchester?
Nearby shopping includes Westchester Commons shopping center, Mariano’s grocery store and pharmacy, and Goodwill Store and Donation Center. For fitness, there is Anytime Fitness Westchester gym nearby.