Old National Bank

2.8
35 reviews
Old National Bank

About

Bank
Old National Bank is your bank for Waukegan. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.

Location

Old National Bank
1201 Golf Rd, Waukegan, IL
60087, United States

Hours

Reviews

2.8
35 reviews
5 stars
14
4 stars
1
3 stars
2
2 stars
1
1 star
17
  • MG
    Manuel Guzman
    Oct 9, 2025
    1.0
    Avoid this location all times the most rude. Stupid. Pathetic employees in customer service I ever had. I took a $20 bill that was accidentally washed in the laundry machine. I took it to the counter. The employees told me that they can’t accept it. It has to be mailed to the feds (Federal government) To exchange obviously, I wasn’t gonna do that that’s wasting more time and money. ( I did tell the Clark if they want they can test the bill to make sure it’s real. It is real I left in the washing machine.) so I went to a different Old national Bank, and they accepted the bill and exchange it for a brand new one. overall I would say (Avoid this location) 👎
  • SM
    Sue M
    Jun 6, 2025
    1.0
    They are incompetent. Manager doesn't understand how checks work. Gave me some ridiculous answer that was completely false. Do not trust this branch at all. They had great service but now they don't care. Awful. Went to a different bank and had no issue. They need to get trained how banking works. Pathetic
  • AE
    Ana Estrada
    Jul 28, 2023
    1.0
    Bad experience since the merging funds on deposits never available with standard deposit time. Deposited a $9000 check and then as released in payments over a week time frame and a $300 check took more that a week. Not happy and changing banks.
  • NM
    Norma Murillo
    Mar 21, 2020
    1.0
    Very slow staff I have 5 cars behind me & I'm in the 1st line. Let's not tlk about the other ones..smh need to have people with experience..
  • CM
    COACH MARTINEZ
    Jun 26, 2017
    3.0
    Over staffed on the inside lobby and you can see them just chatting away. While the drive up window is left to one person which makes your transaction take longer then it should. I preffer going to the NoChi location.. yes i know its in the hood but they are always fast, have great customer service skills and they remember your name. Even the security guard waives from inside the lobby. Wish all FMW locations would be like that.

Frequently Asked Questions About Old National Bank

What are the regular business hours for Old National Bank's Waukegan location?

Old National Bank in Waukegan is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does Old National Bank offer drive-through services at the Waukegan location?

Yes, the drive-through at Old National Bank in Waukegan operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.