Business Details
About
Credit Union
NOTE: The North Waukegan branch will be closed for remodeling from October 19, 2024 through February 2025. During this time we welcome members to use our drive-thru Interactive Teller Machines (ITMs).
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.8
46 reviews
5 stars
16
4 stars
4
3 stars
1
2 stars
4
1 star
21
- OGOmar GaytanAug 27, 20251.0Been Banking here 5+ years, this past year seems like things have gone down hill. Consumers is becoming like every other bank and losing their personal touch. My account has been hacked 2x in one year. First time I was told I would recipe a new card in 7-10 business days, about 2 weeks went by and I called about the card and the person I talked to did not send the new card, they sent me an expedited card for a $25 fee. Second time account got hacked, got a call from consumers telling me my account was hacked and my card blocked. I asked to speak to someone about an expedited card because it was a major inconvenience not having it last time. I was transferred to a guy who made me wait 30 min because his system crashed but he assured me I will receive my expedited card. I called after the 3-5 day mark and it turned out it was not sent out expedited. I'm furious at this point but was told I can access my mobile card through my Google pay in 3 days. I call and set it up, card gets declined trying to get a few things for dinner & marked as fraud. I Call and Talk to someone who supposedly took care of it. I decided to get gas in the morning before work and my car declined again! I had no gas & no access to my money at 5am in a speedway. Thank God my sister was awake and sent me money on PayPal. Every single person I spoke to about my grievance really did not care. It was whatever to them. Currently looking else where
- RRRobert RuschakAug 20, 20251.0The The new voice recognition program is extremely inefficient, slow and getting in contact with somebody is brutally long -
- HSHailey SloanAug 18, 20251.0I absolutely hate this banking company. I’ve had nothing but problems with them for years each time you transfer money from your savings to your checking they automatically take five dollars and they didn’t mention anything about online banking being shut down today so I had to put my whole grocery cart full of groceries back because I wasn’t able to transfer money Because the banking was down
- SSSamanthaJun 11, 20255.0Quick on the phone service
Frequently Asked Questions About Consumers Credit Union
What are the regular business hours for Consumers Credit Union in North Waukegan?
Consumers Credit Union in North Waukegan is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
Is the North Waukegan branch of Consumers Credit Union currently open?
The North Waukegan branch will be closed for remodeling from October 19, 2024 through February 2025. During this time, members can use the drive-thru Interactive Teller Machines (ITMs).
What services do the Interactive Teller Machines (ITMs) at Consumers Credit Union offer?
ITMs function like ATMs but allow you to speak with a live teller and perform complex transactions such as transfers, cash deposits, and loan payments. They are available Monday through Friday from 8 AM to 6 PM and Saturday from 8 AM to 2 PM.
Where is Consumers Credit Union North Waukegan branch located?
It is located at 3737 N Lewis Ave, Waukegan, IL 60087, USA.
Does Consumers Credit Union offer wheelchair accessibility?
Yes, the branch has wheelchair accessible entrances and parking, and also features a drive-through.
How can I make an appointment or reservation at Consumers Credit Union?
You can book an appointment through their online reservation system available at https://myconsumers.org/bookings/.
What are some nearby hotels if I am visiting Consumers Credit Union?
Nearby hotels include Travelodge by Wyndham Waukegan Gurnee and Days Inn, which can provide convenient accommodation options during your visit.
Are there any nearby schools around Consumers Credit Union?
Yes, nearby schools include Shelia Daniels Christian Academy, Affirm Leadership Christian Academy, Oak Crest Elementary School, Beach Park Elementary School, and Champions at Oakcrest Elementary.
What nearby recreational facilities can I visit near Consumers Credit Union?
You can visit Greenshire Golf Course for some active life and recreation near Consumers Credit Union.
How can nearby transit services help me access Consumers Credit Union?
Durham School Services Beach Park bus station is nearby and may assist in your transit to the Consumers Credit Union location.