Vernon Hills Bank & Trust

Reviews

• KN

  Keith Nathan

  Sep 30, 2025
  5.0
  Good afternoon. I wanted to relay just how wonderful all the employees are and have been since I opened up my Wintrust account several years ago. Jordan has been one of my tellers inside for several years and he is always so pleasant and remembers me, and what I like. Vic, she's been here, I think less than a year, and she is always so warm and welcoming, and she remembers me too, as Jordan trained her very well! Purva, has assisted me a few times, when needed and she is always welcoming every customer in with a hello, how are you today, when we walk into the bank and is a delight to get assistance with! Jhovanna, is there a lot and she is so terrific at everything and she does everything to, from being a banker to helping to be a teller when they get busy! Finally, the wonderful VP of the branch, Angela, she has been here to, since I opened my account and Angela has always been so very dedicated to her customers and a great leader for the banks staff. She sure deserved the promotion to VP. Thank you all and I hope my message will be shared as employee recognition is vital in employee's knowing and feeling appreciated! Best, Keith Nathan. Written, September 23, 2025.
• AP

  Anita Perez

  Mar 25, 2025
  5.0
  WINTRUST Banks FTW does business or personal!
• LT

  Lizzy Torres

  Apr 21, 2023
  5.0
  I went today to open a checking account and I must say I felt the need to write this review❤️ A huge thank you to Isela Rios who explained every question I had very well, was super helpful in all ways and super kind!!! This was my first time coming to this bank and i hope to see her there❤️ Also, Johvanna who was super kind and welcoming!
• AP

  Adam Pertunen

  Jan 14, 2020
  1.0
  Absolutely atrocious customer service. The first time I went into this Bank, the lady at the desk asked what she could do for me. Now I may be a relatively young looking person but It's incredibly inappropriate to say "um, are you sure you have an account here" when someone says they have a check to deposit. Incredibly slow service. Takes 20 minutes to deposit a check. Under staffed at lunch constantly, which is the only time I can get here to deposit checks. Very disappointed with how I am treated every time I go to this bank.

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