Heartland Bank and Trust Company is widely recognized as one of the strongest and most progressive banks in Illinois. We're a locally owned community bank whose roots are right here in the heartland. Getting to know our customers helps us become a better bank, but that alone isn't enough. We are capable of handling diverse customer needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.
I wish they would expand hours to begin before 9am and go beyond 5pm for people who work during those times. Even if they extended the drive thru hours by a half hour, it would be helpful.
Also, it has a random watering hose during the summer that blocks the drive through, I assume some customers don’t want to drive over a blockade to enter a bank drive thru, that’s not very welcoming.
Also, some of the employees at this location in the drive thru seem super bored and not positive. I’m the one who usually has to be the professional who leads the interaction and I’m not the one who works there.
Also, sometimes mail carrier chats at the window blocking the lane I use (see photo here), to me it doesn’t seem very secure to have walk ups to a bank drive thru this isn’t really setting a good example.
Update December 2024: I have had employees here give the wrong amount of cash back before which is sad, please be more careful. And to customers, I recommend checking your envelope before you leave the drive thru.
Frequently Asked Questions About Heartland Bank and Trust Company
What are the regular business hours of Heartland Bank and Trust Company?
Heartland Bank and Trust Company is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
Does Heartland Bank and Trust Company offer drive-through banking services?
Yes, they offer drive-through banking services. The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Heartland Bank and Trust Company located?
It is located at 602 S Vine St, Urbana, IL 61801, United States.
What products and services does Heartland Bank and Trust Company provide?
They provide products including mortgages, checking and savings accounts, credit cards, loans, investment services, real estate, IRAs, money market accounts, certificates of deposit, and merchant services. Services include checking accounts, savings accounts and CDs, credit cards, online and mobile banking, investment services, consumer and commercial loans, safe deposit boxes, and merchant services.
Is Heartland Bank and Trust Company a member of any financial association?
Yes, Heartland Bank and Trust Company is a Member FDIC.
How can I contact Heartland Bank and Trust Company by phone or email?
You can call their main phone number at +1 217-359-5555, their toll-free phone at +1 888-897-2276, or email them at hbt@hbtbank.com.
Which nearby banks are close to Heartland Bank and Trust Company?
Nearby banks include First Mid Bank & Trust, which offers banking and investing services.
What nearby places can I visit after banking at Heartland Bank and Trust Company?
After your visit, you might want to stop by Urbana's Market at the Square for local groceries and shopping or visit the Brow arch salon for beauty and spa services.
Are there any nearby public or government services near Heartland Bank and Trust Company?
Yes, nearby public and government services include Cunningham Township, Champaign County, Illinois, Urbana Police Department, and Urbana Human Relations Office.
What languages does Heartland Bank and Trust Company support?
The bank supports English language for customer interactions.