Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
I set up an appointment the day before I came in to the St. Charles branch. Was not given name of rep, just a time. There were 3 reps, 1 of them the branch manager, and 1 already helping someone. I thought I would get the first available person at my appointment time. No, the person I was scheduled with was the 1 rep already busy. So the person who was available and willing to help, "didn't want to step on anyone's toes" by assisting me. So my toes were stepped on, instead. I waited and waited, even with the branch manager assisting the person I was to meet, in order to speed up what she was doing. Another customer came in, without an appointment, and was assisted by the available rep. I waited approximately 15 min and left. I drove to the Citi Bloomingdale location. Mark Berario(sp?) assisted me immediately, handled what I needed within 5 min. He knew exactly what was required, and the most efficient way. So lesson learned, don't make appointments with Citi... you will wait longer than if you just walk in. Not going to St. Charles again, even though it is 7 min closer. I will waste my time in the bank.
LL
Lucy L
May 28, 2022
1.0
Feel very suspicious considered the information I gave and was given.
What are the operating hours of Citi in St. Charles, IL?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM and closed on weekends.
Is Citi in St. Charles open on major holidays?
Citi is closed on holidays including November 11, November 27, and December 25, 2025.
What financial products and services does Citi offer at this location?
Citi offers digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment products and services.
Where is Citi located in St. Charles, IL?
Citi is located at 1925 Lincoln Hwy, St. Charles, IL 60174, USA.
How can I contact Citi in St. Charles?
You can reach Citi by phone at +1 630-524-2207.
What is the official website to learn more about Citi’s offerings?
Visit https://www.citi.com/ to learn more and explore Citi's financial products and services.
Are there any nearby automotive service centers close to Citi in St. Charles?
Yes, Suburban Tire and Jiffy Lube are nearby for tire and automotive repair services.
What family-friendly schools or preschools are near Citi?
Primrose School of St. Charles West and Montessori Stepping Stone preschools are located near Citi, offering childcare and early education options.
Are there dining options near Citi in St. Charles?
Yes, nearby restaurants include Brown's Chicken, Taco Bell, Salsa Verde Mexican Restaurant, and Urban Counter for a variety of dining choices.
Which nearby places provide convenient services for Citi customers?
Nearby services include UPS Access Point for courier needs, LibertyX Bitcoin ATM for digital currency transactions, and the Salvation Army Family Store for charitable donations.