Business Details
About
Bank
We're a community bank whose roots are right here in the heartland with the Drake family. The Drakes, who came to Central Illinois in 1852, have been in banking since 1920. With the third generation of the family taking an active role in the banking business, we continue this tradition. Banking is personal. We build strong customer relationships by getting to know our customers and understanding their needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.
Location
Heartland Bank and Trust Company
3601 Wabash Ave, Springfield, IL
62711, United States
Hours
Reviews
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- NSNate SaintJul 17, 20241.0DO NOT BANK HERE! I went in to assist my mother with banking. She has memory loss. They treated me like I was financially abusing her and even mentioned elder abuse. Bank vigilence is extremely important. Elder abuse is a horrendous crime. This was not bank vigilence. This was Heartland Bank making sure to protect themselves at the expense of my mother's ACTUAL wellbeing.
- RMRob MillerJul 10, 20235.0I deleted a bad review of this bank because at the point and time nobody seemed to be able to answer my questions. I went the the branch on Wabash on Saturday and a young girl I believe her name was Grace took my information and said would pass it on to the give her until Minday..I was in the area on Monday and to see if they had any answers for me. Then I spoke with a Ms Kathy Summers she goggled my questions and within a few minutes she had the answer to the question. It put my faith back into this bank.I suggests if anyone has any questions about Heartland Bank go see them on Wabash instead of the other 2 branches here in Springfield
- TGTom Sidener (The Lonely Gamer)May 24, 20231.0I reviewed Heartland Bank before but apparently they deleted all their reviews (probably because they have had many negative reviews). This is a follow up on my previous review. They sent me a form letter saying that they apologize for the long wait times online and that I could just use the call back feature. I am currently online with them (for 10 min) and the call back feature is not working. Town and Country was a great bank and all the people at the local bank are wonderful but Heartland is just a mess.
Frequently Asked Questions About Heartland Bank and Trust Company
What are the regular banking hours for Heartland Bank and Trust Company?
The bank is open Monday through Thursday from 8:30 AM to 5:00 PM, on Friday from 8:30 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Heartland Bank and Trust Company?
The drive-through is open Monday through Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Heartland Bank and Trust Company located?
Heartland Bank and Trust Company is located at 3601 Wabash Ave, Springfield, IL 62711, USA.
What types of products does Heartland Bank and Trust Company offer?
They offer mortgages, checking and savings accounts, credit cards, loans, investment services, real estate services, IRAs, money market accounts, certificates of deposit, and merchant services.
What services can customers access at Heartland Bank and Trust Company?
Services include checking and savings accounts, credit cards, online and mobile banking, investment services, consumer and commercial loans, safe deposit boxes, and merchant services.
What is the main phone number to contact Heartland Bank and Trust Company?
You can contact the bank at +1 217-787-3100.
What is the bank’s main philosophy or motto?
Heartland Bank and Trust Company believes 'Banking is personal,' emphasizing strong customer relationships by understanding individual needs.
Which nearby banks can I find around Heartland Bank and Trust Company?
Nearby banks include Town and Country Bank and West Central Bank, which may offer additional banking options in the area.
Are there nearby real estate services where I can get help with property matters?
Yes, Chicago Title provides real estate, legal, and insurance services nearby, and several real estate agents like Wendi Verardi and The Jerry D. Lemmon Team are also in the vicinity.
What nearby amenities can I explore after visiting Heartland Bank and Trust Company?
Near the bank, you can visit music stores like The Piano Network of Illinois and Capital City Music, or shop for appliances at Dick Van Dyke Appliance World.