I stopped by this location as I’m considering switching financial institutions, and the staff made a great first impression by greeting me as soon as I walked through the door. I sat with Wallace, who explained what makes Consumers different, showed me the video tellers, and even introduced me to the branch manager. I will most likely become a Consumers member in the near future.
RD
robert dahl
3 days ago
5.0
Always great service
A great place to do business
RG
Rocio Gutierrez
Nov 7, 2025
5.0
We had the pleasure of working with Raúl, and he was absolutely amazing!
A true professional who took the time to answer all our questions and guide us through everything with patience and care. We’re so grateful for his help and recommend him 100%!
CM
Christina Mancuso
Nov 7, 2025
5.0
I highly recommend this place to bank with. They have a lot to offer since they are a credit union. Anytime, I need anything they help me with my accounts. They go above and beyond for customers. Their ATM and video ATM is always available when the bank is closed, so it is convenient. Their in person and on the phone customer service is also focused, friendly, and efficient. They have clean and cozy offices. I love this place and glad I chose to bank with them!
PB
P Bernal
Sep 29, 2025
1.0
DO NOT USE THIS BANK FOR COMMERCIAL LENDING. I refinanced from them to another bank back in 2020 and they never released my properties and now I cant close my refi now because it shows they still are a lien holder and they are not. They never filed the paperwork and now they won't answer phone calls. I requested them to call the past week and nothing. Now I have to drive over an hour to resolve this. If you need a good bank for commercial then go with Old National Bank. During the time I was with Motorola/Consumer credit union I owned a 6 unit apartment building that they didn't have a loan with but used as collateral for other buildings. I asked them if they would finance it then and they said no but you can sell it. By the time I sold it the deal I had for 3 six unit building with a garage was sold. As of today those building are worth $1.5 million more than 8 years ago. Stay away from this bank and Mark Holliday.
Frequently Asked Questions About Consumers Credit Union
What is Consumers Credit Union and who can join?
Consumers Credit Union is a financial institution known as 'The People In Your Corner' that serves members regardless of where they live or work. Anyone is eligible to join.
What are the regular business hours for Consumers Credit Union?
Consumers Credit Union is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. It is closed on Sundays.
Are there any special holiday hours for Consumers Credit Union?
Yes, on December 24 and December 31, Consumers Credit Union operates from 9:00 AM to 1:00 PM.
Where is Consumers Credit Union located?
Consumers Credit Union is located at 1310 N Meacham Road, Schaumburg, IL 60173, USA.
How can I contact Consumers Credit Union?
You can contact Consumers Credit Union by calling their main phone number at +1 877-275-2228.
Does Consumers Credit Union offer Interactive Teller Machine (ITM) services?
Yes, Consumers Credit Union offers ITM services Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM. ITMs allow speaking with a live teller and performing complex transactions like transfers, cash deposits, and loan payments.
Is Consumers Credit Union accessible for individuals with disabilities?
Yes, Consumers Credit Union has wheelchair accessible entrances and parking, and it also offers a drive-through service.
What nearby credit unions are close to Consumers Credit Union?
Nearby credit unions include Andigo Credit Union and Nelix Transax, providing additional financial service options in the Schaumburg area.
Are there dining options near Consumers Credit Union?
Yes, nearby dining options include Miller's Ale House, Sweetgreen (a vegetarian restaurant), and Noodles & Company, offering a variety of American, health-focused, and Asian cuisines.
What other amenities or services are available near Consumers Credit Union?
Nearby amenities include Costco wholesale store for shopping, FedEx Office Print & Ship Center for shipping needs, and Muscle Activation Schaumburg gym for fitness.