Consumers Credit Union

2.6
57 reviews
Consumers Credit Union, The People In Your Corner, are here to serve you at www.myconsumers.org

About

Credit Union
Consumers Credit Union, The People In Your Corner, are here to serve you. Regardless of where you live or work, you are eligible to join!

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Consumers Credit Union
2626 N IL Route 83, Round Lake Beach, IL
60073, United States

Hours

Reviews

2.6
57 reviews
5 stars
20
4 stars
3
3 stars
0
2 stars
2
1 star
32
  • JW
    Jeffrey Ware
    Oct 21, 2025
    5.0
    I recently went through a complicated refinance of a home my siblings and I inherited from our deceased parents. I was seeking to buy my siblings shares of the home to become the sole owner. Amalia Gonzalez was the loan specialist who helped me, and she was incredible! She was so kind and caring, and a lot of fun to interact with! She walked me through the complicated process and constantly followed up with me. I faced several issues along the way that threatened the great interest rate Amy got for me, but she was always able to work things out, and in the end I got the rate I wanted and a loan with great terms. I give Amy and Consumers my highest recommendation! Thank you Amy! I am grateful for you!
  • DW
    Dixie Waayan
    Oct 8, 2025
    5.0
    I like ccu. I've been with them for 11 years and counting.
  • AA
    Anthony Akpan
    Sep 20, 2025
    5.0
    Georgina at the Round Lake Beach location went above and beyond to help me with questions about my account. She was nice, helpful and took her time to answer the questions I was asking about my account you Amazing Georgina‼️‼️‼️💯
  • NW
    Nathan Waddell
    Aug 7, 2025
    1.0
    Complete scam. Had an auto-loan refinanced here via RefiJet, and their due dates are setup to force late fees and return check fees, even though I pay manually before my due date. I tried calling customer service, and ended up getting dropped the first time I called, and then transferred and lost in limbo being transferred to an account manager. Absolute scam Edit: They switch your auto pay even with nothing setup, and cost me $30 in their fees and $30 in overdrafts from my bank - you can't just remove a checking account.
  • LL
    LayJay
    Jul 19, 2025
    1.0
    I would Recommend PenFed, similar rates but they’re bigger - I’m sure because their mangers call back!

Frequently Asked Questions About Consumers Credit Union

What are the main services offered by Consumers Credit Union?

Consumers Credit Union offers banking services including checking accounts, loans, and ATMs, serving members regardless of where they live or work.

What are the regular business hours for Consumers Credit Union?

The credit union is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.