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BankATMMortgage LenderFinancial Consultant
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Reviews
4.5
23 reviews
5 stars
19
4 stars
1
3 stars0
2 stars
1
1 star
2
- MTMarsha ThomasNov 1, 20255.0Great place to bank. Needed a medallion signature that they did have available at Oak Park branch they referred me to the Riverside branch the same day and got it done easily and without fuss. I'm glad I moved my accounts to Wintrust
- JWJoan WeissNov 7, 20235.0Love coming in everyone is so friendly and ready to help in whatever way needed.
- JGJemaine GambleNov 7, 20235.0They are very friendly and nice. I never have a problem or an issue coming to this bank
- RCRyan ColbreseMay 28, 20211.0Very dissatisfied. It's a convenient location for me that's all. Multiple times my checking account numbers don't add up even when I don't write a check for 2 months. When asking for an explanation from the personal banker she simply asked if I keep detailed records of my account balance and provided no reason for the discrepancy. They just look at me saying nothing after my answer of "yes." I ordered checks from the personal banker and they never came. Waited and eventually went in to speak with the same lady to get the same response "they've been ordered." Waited another month to get no checks. Eventually I went to the bank manager who told me they were never ordered. Recently attempted to set up a auto pay and was told it was set and didn't need to do anything else. My bills accumulated as it hadn't been set up. Went in to sit down with the lady who set it up and she walked me through what needed to be done on the computer. I was told the bill was paid now and the auto payment now was set. Called the company which was supposed to have gotten the payment and it wasn't paid despite the banker telling me it was. Had to go back again and cancel the auto payment with the bank. Starting to think these women are purposely doing these things to me and considering taking my money elsewhere.
- DKDomenica KrugDec 18, 20185.0Everything about this bank is fair and their customer service is impeccable!
Frequently Asked Questions About Riverside Bank
What are the regular business hours for Riverside Bank?
Riverside Bank is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is Riverside Bank open on holidays?
Riverside Bank is closed on Veterans Day (Nov 11), Thanksgiving (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). On Christmas Eve (Dec 24), it is open from 9:00 AM to 1:00 PM.
What types of banking products does Riverside Bank offer?
Riverside Bank offers Personal Banking, Wealth Management, Small Business Banking, Commercial Banking, and Mortgage services.
What special services are available at Riverside Bank?
The bank provides Notary Services, Free Coin Counting, Signature Guarantee Services, Safe Deposit Boxes, Dedicated Parking Lots, is Pet Friendly, and Handicap Accessible.
Does Riverside Bank have any ATMs with special features?
Yes, Riverside Bank offers Walk-Up ATMs that accept deposits, have a Night Depository, and feature Surcharge Free ATMs.
How can I make an appointment with Riverside Bank?
You can book an appointment through their online reservation system at https://book.appointment-plus.com/cn3nys90.
What is the address and contact number of Riverside Bank?
Riverside Bank is located at 17 E Burlington Street, Riverside, IL 60546, US. The main phone number is +1 708-447-3222.
Are there convenient banking alternatives near Riverside Bank?
Nearby you can find Wintrust Bank and Wintrust Mortgage, which offer banking and mortgage services respectively, providing customers with additional financial options close by.
What dining options are available near Riverside Bank?
Nearby dining options include Michael's Pancake House Riverside, Empanadus (Argentine fast food), La Barra (Italian restaurant), The Chew Chew cafe, and Sawmilly Sandwich Shoppe, perfect for meals before or after your bank visit.
Which local services and shops can I find around Riverside Bank?
Nearby, you'll find services such as Abbott Appliance (appliance repair), Riverside Pilates Studio, Riverside Farmers Market, as well as shops like AbbyBella Couture (bridal clothing) and Yolo Gifts (flowers and gifts), enabling convenient errands alongside banking.