Heartland Bank and Trust Company

2.6
5 reviews
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Business Details

2101 N Main St, Princeton, IL
61356, United States
(815) 876-1122
http://hbtbank.com
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About

Bank
Heartland Bank and Trust Company is widely recognized as one of the strongest and most progressive banks in Illinois. We're a locally owned community bank whose roots are right here in the heartland. Getting to know our customers helps us become a better bank, but that alone isn't enough. We are capable of handling diverse customer needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

Heartland Bank and Trust Company
2101 N Main St, Princeton, IL
61356, United States

Hours

Reviews

2.6
5 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
1
1 star
2
  • KG
    Katherine Grant
    Apr 10, 2024
    1.0
    Very outdated and old bank in terms of their online and app options. Their customer service, particularly in person, can't help with much expect for simple tasks, like a withdraw. Throughout the years of banking here, I've needed documentation for a variety of different reasons. Each time, I've been met with puzzled looks of confusion for a simple thing, like a bank statement with my account number. I don't know if they are that ignorant/lack the training, or are genuinely so lazy that they don't want to help. Either way, I've been disappointed every time I've needed something. It could just be this branch as well.
  • SZ
    Scott Zelenik
    Jun 5, 2023
    1.0
    Don't bank here! They reconcile their books at like 2am. So you go to bed with a positive balance and wake up with a negative one. Then of course they charge you for having a negative balance. I called them out on this devious practice and they closed my accounts and don't want me as a customer. Had to scramble to change all my online accounts. Truly a horrible business!
  • JB
    Jeremiah Banasiak
    Apr 22, 2023
    2.0
    So these people already think they work too much apparently and have to start at 9 now instead of 8. They already do not cater to the working man by only staying open whilst he is at work, now they need more of a break I guess. This isn't even a hard job. They need to be open until 8 pm like a real job.
  • BW
    Bob Watson
    Jul 10, 2018
    4.0
    I use this bank. Friendly staff, decent hours for a rural bank, and several local branches.
  • PB
    patsy burton
    Oct 25, 2017
    5.0
    Excellent customer care.Genuine kindness and concern for fellow human beings.Loved it 😍😄 Will recommend to everyone!!!
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Frequently Asked Questions About Heartland Bank and Trust Company

What are the regular banking hours at Heartland Bank and Trust Company?

Heartland Bank and Trust Company is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does Heartland Bank and Trust Company offer drive-through banking?

Yes, the bank has a drive-through service available Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM.