Wells Fargo Bank

2.4
106 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
621 E Dundee Rd, Palatine, IL
60074, United States

Hours

Reviews

2.4
106 reviews
5 stars
33
4 stars
4
3 stars
1
2 stars
4
1 star
64
  • ZZ
    Zhanna.K
    Nov 9, 2025
    5.0
    Very good service and client care. They helped with my needs the same day
  • BW
    Benjamin Wisner
    Oct 24, 2025
    5.0
    A Top Notch Bank that is Extremely Well Known Across The United States of America as a Superior Bank to deal with & you can have absolute confidence in. Thank you for reviewing this, very best wishes to everyone as always.
  • MO
    Michael O'Malley
    Oct 9, 2025
    5.0
    I opened an account here today. Ms. Patel was the banker that helped me open the account. She was very kind and helpful. Everyone was great. I recommend this bank.
  • RM
    Ron McRae
    Sep 12, 2025
    1.0
    Opening a checking account took an inordinate amount of time with the banker, extending beyond the allotted one hour. After finalizing all the paperwork with the banker our initial deposit (to formally open the account) gets taken by the banker to the teller window. The crazy part is that their protocol involves the banker standing IN THE REGULAR LINE. In our case the line was 13+ customers but, because we'd already used up more than our one hour appointment, our banker chose to move on to her next customer assuring us that the teller had been told to monitor our effective position in the line and service us at that point. NOT SO MUCH - didn't quite work out that way - we got overlooked and it ultimately took a further 30 minutes and some complaining to get us served, hence the negative review. Bottom line, we'd been in the bank working with a banker since well before any of the customers in the line, so our deposit should have been handled by having the banker work directly with the next available teller, not at the end of the line. Ultimately we waited for the bonus to be paid and immediately closed the account. Stupid crazy system that should be rethought. They don't deserve our business.
  • SH
    Sheila Hunter
    Sep 7, 2025
    1.0
    If I could submit this review without stars I would. I would NEVER open a bank acccount with this terrible bank! The way they treat POC is despicable. Even though they have paid millions in fines because of it, they are still doing it! My youngest daughter opened an account with them because she didn't know their history. I told her and she closed her account IMMEDIATELY! I would keep my money under my mattress before I would EVER open account with them!

Frequently Asked Questions About Wells Fargo Bank

What products and services does Wells Fargo Bank at 621 E Dundee Rd offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools.

Where is Wells Fargo Bank located in Palatine?

Wells Fargo Bank is located at 621 E Dundee Rd, Palatine, IL 60074, USA.