I was impressed with Yelena's knowledge of what the bank had to offer us. She was very pleasant & welcoming.
TB
Thomas Booko
Sep 22, 2025
5.0
Yelena is very helpful and knowledgeable. Great customer service.
RS
Robyn Sandys
Sep 10, 2025
5.0
Great help from Yelena Specter
JC
Joe Cox
Sep 3, 2025
5.0
Yelena opened a new business account
She’s awesome
JS
jane scharringhausen
Jul 20, 2025
5.0
Palatine Bank exemplifies customer service! For years I wanted to change my 3 different accounts from the very inept bank I was with for over 30 years, to Palatine Bank, but kept putting it off because I thought it woild take hours! Chris Turner of Palatine Bank took care of each aspect of my different accounts and she did it so easily and quickly! Palatine Bank can do everything at their location! I don't have to wait hours, or many days like I did with my old bank! I cannot recommend Palatine Bank more highly!!
Frequently Asked Questions About Palatine Bank & Trust
What are the regular operating hours of Palatine Bank & Trust?
Palatine Bank & Trust is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is the drive-thru service at Palatine Bank & Trust available on Saturdays?
Yes, the drive-thru at Palatine Bank & Trust operates on Saturdays from 9:00 AM to 1:00 PM.
Is Palatine Bank & Trust open on major holidays?
Palatine Bank & Trust is closed on Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). On Christmas Eve (Dec 24), it is open from 9:00 AM to 1:00 PM.
What types of banking products and services does Palatine Bank & Trust offer?
The bank offers Personal Banking, Wealth Management, Small Business Banking, Commercial Banking, and Mortgage services.
What special banking services are available at Palatine Bank & Trust?
Services include Drive-Thru Banking, Notary Services, Free Coin Counting, Signature Guarantee Services, Safe Deposit Boxes, Dedicated Parking Lots, it is Pet Friendly and Handicap Accessible.
Does Palatine Bank & Trust provide ATM services?
Yes, Palatine Bank & Trust features Drive-Up and Walk-Up ATMs, accepts deposits, provides a Night Depository, and offers Surcharge Free ATM services.
How can I schedule an appointment at Palatine Bank & Trust?
Appointments can be booked online via their reservation site at https://book.appointment-plus.com/d0q4xdk2.
What nearby restaurants can I visit before or after my banking at Palatine Bank & Trust?
Nearby dining options include Pizza Bella (Italian cuisine), Mexico Uno (Mexican and breakfast/brunch), Madcats (American restaurant and bar), Heng Wing Restaurant (Chinese and Asian cuisine), Mint Julep Room (African cuisine and bar), and MAC’s On Slade (music venue and restaurant).
Are there any nearby shops or stores close to Palatine Bank & Trust?
Yes, nearby shopping includes Zimmer Hardware for home improvement, Vintage Violins for musical instruments, Craft Collective for gifts and crafts, Bead World Inc for jewelry and retail, Kinsch Floral Market LLC as a florist, and Foxglove Cottage for gifts and souvenirs.
What nearby services and wellness facilities are available near Palatine Bank & Trust?
Nearby services include Healing by Edyta for massage and wellness, Village Barber Shop and Brush Salon for beauty services, Eyebrwow for beauty and makeup, Himalayan Yoga and Meditation Center for yoga and fitness, and Movement Improved Pilates for pilates workouts.