Citi

2.5
44 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
18 Orland Square Dr, Orland Park, IL
60462, United States

Hours

Reviews

2.5
44 reviews
5 stars
16
4 stars
0
3 stars
2
2 stars
0
1 star
26
  • VV
    Vi
    Nov 22, 2025
    1.0
    not sure how many times i have to verify my information but by the 4th damn time youve restricted my account despite repeatedly going to verify my information you can keep your damn account. the lack of communication between the departments is embarrassing and extremely inconvenient for the end user.
  • MW
    Marcin Wisniewski
    Jul 29, 2025
    5.0
    I’m trying to post a separate review for another employee, but it looks like there is limit of one per account. Another employee who always looks after customers’ best interest is Kemika Lane. She is always ready to help, greets everyone with a friendly smile and makes sure each teller’s transaction is done accurately. There is the reason behind why she is a Head Universal Banker. Thank You as well for providing an excellent customer service experience and look forward seeing you growing within the CITI Bank by receiving more advanced position, which will fully utilize your potentials. I would like to recognize Lorene Flowers for a great customer service experience who looked after my needs and made sure my account was credited with the bonus after numerous attempts to resolve this issue. She is always ready to serve customer’s best interest despite difficulties reaching out other departments who are responsible for administrative duties, which are not always done on time. Thank You again for your hard work in solving my problem !
  • LS
    Lynn Sheridan
    Jul 17, 2024
    1.0
    Do not bank here! They cannot even verify nor cash their own checks. Who can trust that? The bank manager is unprofessional, rude, sneaky and clueless. These bankers are not anyone I would want handling any of my finances. While I was there 2 other customers were upset and having problem with their accounts. Many Banks are around pick one you can trust. Huntington or Chase are great choices! Ps. I did email your corporate headquarters. Great automated reply as well. Your bank is all class. How insincere. Anyone reading this please find another Bank that knows how to treat their customers!!
  • GG
    German Garcia
    Apr 21, 2024
    5.0
    Love the location and drive thru atm
  • AS
    Anne Lashaye “Anne Lashaye Scott” Scott
    Jun 4, 2022
    5.0
    I am a new client looking forward to doing business with you.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Orland Park location?

Citi offers digital banking services, mortgage products, personal loans, small business banking, credit card offers, and investment products and services.

What are the operating hours of Citi in Orland Park?

Citi is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 1:00 PM, and closed on Sundays.