Business Details
About
BankATMMortgage LenderFinancial ConsultantWintrust Financial Corporation
Location
Hours
Reviews
4.4
43 reviews
5 stars
36
4 stars0
3 stars
1
2 stars
1
1 star
5
- EKEllen KrcikDec 5, 20252.0I want to start by sharing that I have had really great experiences at Wintrust and this location. Today, however, I had an interaction with a banker that made me feel uncomfortable and lacked the positive customer experience I have always encountered. I went in for a quick cashier check and noticed there was only one teller who was working incredibly hard to manage the person at the desk and the line of three cars at the drive up. The teller politely let me know he’d be with me in a few minutes as he needed to check in on the drive up. I noticed one banker on a call and another at her desk. I also noticed another bank personnel in her office located directly behind the teller counter. I walked over to the banker who appeared available and asked if I needed to speak with the teller about a cashiers check or if I could speak to her about it , to which she replied “Well, what’s the difference?!” I indicated that the teller was very busy with a line of cars at the drive thru and said if you’re busy that’s okay I just thought I’d ask if you might be able to help me, to which the banker replied, “Well, I am busy but it’s fine..”. The interaction, tone and nonverbal communication made me uncomfortable and wasn’t aligned to the customer first mindset I know Wintrust prides itself on which made me a little disappointed. I will continue to utilize Wintrust as my bank, but I may not frequent this location in the future.
- RKRussell KazdaDec 4, 20251.0I have 5 cds at this bank I would always get a letter and phone call when they came due I went in to renew one today and found I had one come due in October And it renewed at 1/4 percent or some stupid number I have 2 more renewing next week Guess they don’t have personal bankers anymore So I am renewing cds but at a bank that will give you personal service Next year when the others come due I’ll take those out also I’m sure I can find a bank that wants my money
- MGMelissa GaskinNov 29, 20255.0Ali Ahmed was extremely helpful, patient ,and kind. A pleasure to work with
- CMColleen McDonoughNov 29, 20255.0Ali Ahmed was very helpful to me while I was setting up my Student Banking Account! Very good service.
- ASAlfred SantillanoNov 11, 20255.0Went to this location for a quick transaction. The bank itself was closed due to Veterans day. There is a drive thru atm.
Frequently Asked Questions About Oak Lawn Bank & Trust
What are the regular banking hours for Oak Lawn Bank & Trust?
Oak Lawn Bank & Trust is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does Oak Lawn Bank & Trust offer drive-thru banking hours?
Yes, drive-thru banking is available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The drive-thru is closed on Sundays.
Is Oak Lawn Bank & Trust open on public holidays?
The bank is closed on major holidays such as November 11, November 27, December 25, and January 1. On December 24, it operates from 9:00 AM to 1:00 PM.
What types of banking services does Oak Lawn Bank & Trust provide?
Oak Lawn Bank & Trust offers personal and small business banking services.
What special services are available at Oak Lawn Bank & Trust?
Special services include drive-thru banking, notary services, free coin counting, signature guarantee services, safe deposit boxes, dedicated parking lots, pet friendliness, and handicap accessibility.
Does Oak Lawn Bank & Trust have ATMs, and are there any fees?
Yes, the bank has drive-up and walk-up ATMs that accept deposits and include a night depository. They offer surcharge-free ATM services.
Where is Oak Lawn Bank & Trust located?
Oak Lawn Bank & Trust is located at 5300 W 95th Street, Oak Lawn, IL 60453, United States.
Which nearby mortgage lenders can I consult when visiting Oak Lawn Bank & Trust?
Nearby mortgage lenders include Wintrust Mortgage and American Way Financial, which can assist with mortgage and auto loan services close to the bank.
Are there any nearby dining options near Oak Lawn Bank & Trust?
Yes, nearby dining options include St. James Place, which is a pub, bar, and Mexican restaurant, and Stacked, an American restaurant known for breakfast and brunch.
What community services are near Oak Lawn Bank & Trust for additional help or amenities?
Nearby community services include The Village of Oak Lawn, Illinois (local government and community center), Oak Lawn Police Department, and Oak Lawn Fire Department Station 3 for emergency services.