Consumers Credit Union

2.7
35 reviews
Consumers Credit Union, The People In Your Corner, are here to serve you at www.myconsumers.org

About

Credit UnionConsumers Co-Operative Credit Union
Consumers Credit Union, The People In Your Corner, are here to serve you. Regardless of where you live or work, you are eligible to join!

Details

  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

Consumers Credit Union
1334 Shermer Rd, Northbrook, IL
60062, United States

Hours

Reviews

2.7
35 reviews
5 stars
11
4 stars
4
3 stars
0
2 stars
4
1 star
16
  • JR
    Jenny Ruiz
    Dec 4, 2025
    1.0
    The guy in there made me feel uncomfortable and kinda made fun of he joked saying “it must be hard” when he had seen my account I have a chase account as well and they are always great but Thank you to the girl that helped me with my situation I think her name was Jocelyn she was great. Other than that its mediocre customer service.
  • EP
    Eric Pelot
    Nov 30, 2025
    2.0
    Definitely gone downhill A LOT since I joined in the late '90s. They used to care about their members, now they only care about making a profit. Used to have tellers that were helpful & kind, now they have video tellers that only care about rushing thru your transaction. ATM at this location likes to eat up your money/not accept it as a deposit.
  • OT
    Oswaldo Trejo
    Aug 4, 2025
    1.0
    Tried to take 1k out so i go inside and the lady virgina told me to go use the ITM and talk to someone there because it was "easier" for her since she didn't want to get up and use the other register that actually had money across from her- im gonna switch banks that was ridiculous keep in mind there was no other customers in lobby- WILD-
  • TW
    Tom Winger
    Mar 20, 2021
    1.0
    This is a good bank if you have no options. The customer service is rude and you must wait along time. If you use online banking to deposit checks they only allow a small limit unlike any of my other banks. In addition the funds are not available for at least 5 days. I have a Steller credit history so not sure why this is. Would only recommend this as a last resort. I keep an account there because I don't want to set up new on line debits so shame on me for being a member
  • KP
    Kathy Papazian
    Nov 26, 2019
    1.0
    I have 4 accounts one of the business. Worst service I have ever had !!!! I am pulling all of it!!!!!!

Frequently Asked Questions About Consumers Credit Union

What is the address of Consumers Credit Union?

Consumers Credit Union is located at 1334 Shermer Rd, Northbrook, IL 60062, US.

What are the regular business hours of Consumers Credit Union?

The Credit Union is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.