Business Details
About
Bank
Serving the Niles area with local expertise, we at Bank of Hope are capable of meeting more of your banking needs, offering a comprehensive list of commercial and consumer products and services – including small business lending, residential mortgage, credit cards, multifamily loans, equipment lease financing, foreign currency, among others. Stop by our branch to speak with our team of professionals today.
Location
Hours
Reviews
2.1
25 reviews
5 stars
5
4 stars
2
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1
1 star
17
- VSValentina SokolovaJul 7, 20251.0Horrible experience! Have a check to cash here and they not able to do it because their system is down, but they are assisting other customers right at front me. How do you operate as a bank ??? Bad customer service
- DDDonJul 22, 20241.0BANK OF HOPELESS- If there’s way to give a zero star, I would. Do NOT bank here, these people have no knowledge of American customer service. This bank will nickel and dime to death. It took 25 minutes to cash a check written from this bank (drive thru) and If you don’t bank with them, they will add $5 fee for cashing checks written by their customers. They made photo copy of driver license WITHOUT any notice and consent. Worst bank ever! No concept of customer satisfaction and VIOLATION OF CONSUMER PRIVACY ACT. Will be filing formal complaint with Illinois Department of Financial and Professional Regulation's (IDFPR) Division of Banking (DOB).
- SLShin LeeJan 7, 20221.0Bad customer service. Needs better trained tellers and better attitude
- SCShirley CJul 7, 20211.0This is the most ineffective bank I have ever visited. They were short staffed which I inderstand could happen. But the man who seems to be the guy in charge (in the office) is busy making small talk with his customers (friends) while there are customers waiting for service. I will soon be looking to take my business elsewhere!
Frequently Asked Questions About Bank of Hope
Do I need to make an appointment prior to my visit?
Appointments are not required but are highly encouraged for any in-branch new account openings. By scheduling an appointment, it will reduce your wait time in our branches. This will help us to increase safety for you and our employees, and also ensure that we can provide you the best service for your banking needs. Please visit our website and hover over Contact to Request an Appointment with us.
Do I need to make an appointment prior to visiting Bank of Hope in Niles?
Appointments are not required but highly encouraged for any in-branch new account openings to reduce wait time and ensure best service.
What are the operating hours of Bank of Hope in Niles?
Bank of Hope is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Bank of Hope in Niles closed on any upcoming holidays?
Yes, the branch will be closed on November 27, 2025, November 29, 2025, and December 25, 2025.
What services does Bank of Hope in Niles offer?
The bank offers comprehensive commercial and consumer products including small business lending, residential mortgage, credit cards, multifamily loans, equipment lease financing, and foreign currency.
What languages are supported at Bank of Hope in Niles?
The branch supports English, Korean, Chinese, and Spanish languages to assist customers.
How can I contact Bank of Hope in Niles?
You can reach the branch by phone at +1 847-965-7373 or visit their website at https://www.bankofhope.com/
Where is Bank of Hope located in Niles?
Bank of Hope is located at 8504 W Golf Road, Niles, IL 60714, USA.
Are there other Bank of Hope locations nearby?
Yes, nearby there is Bank of Hope_Mortgage Loan Office and another Bank of Hope branch, providing convenient options for various banking needs.
What dining options are available near Bank of Hope in Niles?
Nearby dining options include Chipotle Mexican Grill, Charleys Cheesesteaks W Golf Rd Walmart, 100 Calories Pizza and Salads, Eggholic Indian Restaurant, Wingstop, the chutney House, Tita Mia's Filipino Restaurant, and Candela Bar And Grill.
What nearby amenities can I use when visiting Bank of Hope?
Nearby amenities include Walmart Pharmacy and Walmart Grocery Pickup and Delivery for convenient shopping and health needs.