Keyanna Tate, she was very nice and helped me and my mother open an account for me. Very good customer service, and super nice. Offered us water/coffee and was very hospitable.
JK
Jen Kimball
Dec 27, 2025
5.0
Keyanna is professional and patient. I have recently opened an account in New Lenox and the friendly atmosphere is fantastic.
FS
Field Service
Dec 26, 2025
5.0
Fast service Kudos to Dante Conn for getting me in and out of drive thru with ease. ( Need to make more user friendly hours at night.) 5pm close isn't good on Friday. When people travel that isn't do-able
MB
Marley Been
Nov 17, 2025
5.0
Keyanna was absolutely amazing and helped me so much I really appreciated her work!!
LK
Lucia Kulbartz
Nov 12, 2025
5.0
Thank you so much for your excellent customer service!
Since I started banking at this branch we always have an amazing service.
Congratulations for your dedication and professionalism handling all customers.
Frequently Asked Questions About Old Plank Trail Community Bank
What are the regular business hours of Old Plank Trail Community Bank in New Lenox?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Old Plank Trail Community Bank offer drive-through banking services?
Yes, the bank offers drive-thru banking services during its regular hours: Monday to Friday 9:00 AM to 5:00 PM, and Saturday 9:00 AM to 1:00 PM. It is closed on Sundays for drive-thru as well.
Where is Old Plank Trail Community Bank located?
The bank is located at 280 Veterans Parkway, New Lenox, IL 60451, United States.
What types of banking products does Old Plank Trail Community Bank provide?
The bank offers Personal Banking, Wealth Management, Small Business Banking, and Mortgage services.
Are there any special services offered at Old Plank Trail Community Bank?
Yes, the bank offers services including Drive-Thru Banking, Notary Services, Free Coin Counting, Signature Guarantee Services, Safe Deposit Boxes, dedicated parking lots, and is pet friendly and handicap accessible.
How can I make an appointment at Old Plank Trail Community Bank?
Appointments can be made online through their reservation link: https://book.appointment-plus.com/d0qz8pxe.
Is Old Plank Trail Community Bank open on major holidays?
The bank is closed on several holidays including November 11, November 27, December 25, and January 1. On December 24, it operates from 9:00 AM to 1:00 PM.
Are there any nearby mortgage lenders if I want more mortgage options?
Yes, Wintrust Mortgage is located nearby and specializes in mortgage lending and brokerage services, providing additional mortgage options.
What nearby parks can I visit before or after my banking visit?
You can visit Commons Pond, New Lenox Military Memorial, The Square, Lions Community Center, New Lenox Park District, and Firefighters Park, all located near the bank for recreational activities.
Are there other financial services or banks near Old Plank Trail Community Bank?
Yes, nearby you can find BMO Harris Bank, BMO Bank N.A Branches, Chase Bank, New Lenox Currency Exchange, and Western Union for additional financial services.