Keyanna was absolutely amazing and helped me so much I really appreciated her work!!
LK
Lucia Kulbartz
Nov 12, 2025
5.0
Thank you so much for your excellent customer service!
Since I started banking at this branch we always have an amazing service.
Congratulations for your dedication and professionalism handling all customers.
MN
Mike Nowakowski
Sep 22, 2025
5.0
I am a Knights of Columbus representative with the council in new Lennox Illinois. We make multiple deposits Friday and Saturday as we collect money from the streets for our tootsie roll collection which supports people with intellectual disabilities. The last deposit of the day on Friday was quite large! Dante Conn was assisting me! We always come to the bank with an estimated number. The number that Dante recorded was different from the number my people told me. Of course, since the two numbers didn’t jive, I asked Dante to please do a recount! Not only once but twice Dante was nice enough to go over the count again. The third time per my request he was kind enough to bring everything to the window show me how it all added up and what the total deposit would be. Getting back home I found out that the folks handing me the money, made a clerical error and Dante was absolutely 100% correct I’m writing because this is a fine young man while I’m questioning him, questioning his work, being very gracious and classy he continued to show me that he was being as accurate as possible and ensuring that he was making the correct deposit for us. Kudos to Dante and the people that trained him. I just had to take a minute to write and let you know what type of employee you have in Dante.This is an outstanding young man. Congratulations.
AA
Abigail
Jul 15, 2025
5.0
I opened my first checking account, I was nervous it was gonna be really difficult, but Keyanna Tate made it very easy to understand and she was very sweet! She was also very professional!!
BB
Back Butterfly
Jun 17, 2025
5.0
Truly appreciate the personal service we get at Old Plank Trail Bank in New Lenox. Our personal banker Cheryl H. is top notch 😊👍🏼
Frequently Asked Questions About Old Plank Trail Community Bank
What are the regular business hours of Old Plank Trail Community Bank in New Lenox?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Old Plank Trail Community Bank offer drive-through banking services?
Yes, the bank offers drive-thru banking services during its regular hours: Monday to Friday 9:00 AM to 5:00 PM, and Saturday 9:00 AM to 1:00 PM. It is closed on Sundays for drive-thru as well.
Where is Old Plank Trail Community Bank located?
The bank is located at 280 Veterans Parkway, New Lenox, IL 60451, United States.
What types of banking products does Old Plank Trail Community Bank provide?
The bank offers Personal Banking, Wealth Management, Small Business Banking, and Mortgage services.
Are there any special services offered at Old Plank Trail Community Bank?
Yes, the bank offers services including Drive-Thru Banking, Notary Services, Free Coin Counting, Signature Guarantee Services, Safe Deposit Boxes, dedicated parking lots, and is pet friendly and handicap accessible.
How can I make an appointment at Old Plank Trail Community Bank?
Appointments can be made online through their reservation link: https://book.appointment-plus.com/d0qz8pxe.
Is Old Plank Trail Community Bank open on major holidays?
The bank is closed on several holidays including November 11, November 27, December 25, and January 1. On December 24, it operates from 9:00 AM to 1:00 PM.
Are there any nearby mortgage lenders if I want more mortgage options?
Yes, Wintrust Mortgage is located nearby and specializes in mortgage lending and brokerage services, providing additional mortgage options.
What nearby parks can I visit before or after my banking visit?
You can visit Commons Pond, New Lenox Military Memorial, The Square, Lions Community Center, New Lenox Park District, and Firefighters Park, all located near the bank for recreational activities.
Are there other financial services or banks near Old Plank Trail Community Bank?
Yes, nearby you can find BMO Harris Bank, BMO Bank N.A Branches, Chase Bank, New Lenox Currency Exchange, and Western Union for additional financial services.