Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Today I tried to deposit a check. I don’t have the bank card so it has to go through a teller. It was 2:30 and not even one teller was available. I asked why, and one employee (the Chinese male) said because people can get sick. He didn’t offer any apology for the inconvenience and his tone was very rude arrogant. I will never go in this branch anymore.
MR
Maria Rebollo
Oct 2, 2025
1.0
Worst customer service ever I would give this branch 0 stars if i could called about the my problem LIz the person who answered hung up on me I was speaking to her in normal tone told me there's was nothing she or anyone in branch could do even if I am upset or yell. She didn't even try to help or give me an alternative so I am just out 2k for 45 days until they investigate I thought like everyone else that's why atm's have cameras. I might not have millions of dollars in your bank but I am a customer LIZ!!!! & Citi Bank I will spread the word on how bad of a bank you are!!!!!!
MW
Marty Wu
Sep 9, 2025
5.0
Nice people, nice banker, always polite to people.
GR
Gregory Ramos
May 15, 2019
1.0
Went in for a promotion that was never paid out. The teller staff did not have much knowledge when I asked them questions and it was different information than I received from the customer service number. Moreover, the branch manger was very rude and unprofessional. I will never give them my business again.
LS
Lady Vicky Sampah
Nov 30, 2018
1.0
worst experience I have ever had. Been with Citi for years. Very bad customer service. Dont waste your time with these people! personal bankers are very unprofessional! Find another branch or another bank
What financial services does Citi offer at 2775 Forgue Dr in Naperville, IL?
Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking products, credit cards, and personal wealth management investment products.
What are the operating hours of Citi in Naperville, IL?
Citi is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 1:00 PM, and closed on Sundays and certain holidays.
Is Citi closed on any holidays?
Yes, Citi is closed on November 11, November 27, and December 25, 2025.
How can I contact Citi at the Naperville location?
You can reach Citi by phone at +1 630-352-4798.
Where is Citi located in Naperville, IL?
Citi is located at 2775 Forgue Dr, Naperville, IL 60564, United States.
Does Citi offer ATM services at this location?
Yes, Citi provides ATM services at this Naperville location.
What nearby places can I visit after my appointment at Citi in Naperville?
After visiting Citi, you can enjoy dining at Five Guys or Biaggi's Ristorante Italiano, or relax at Panera Bread coffee shop nearby.
Are there any convenient places to fuel up or wash your car near Citi in Naperville?
Yes, nearby there are gas stations and car wash services including Shell, Circle K, NASCAR Car Wash Naperville, and Liquid Sunshine Car Wash.
If I need automotive services near Citi, what options do I have?
Quality Window Tinting and Valvoline Instant Oil Change are nearby for car window tinting and oil change services respectively.
What healthcare and personal care services are located near Citi in Naperville?
Nearby healthcare providers include Naperfield Endodontics, Springbrook Animal Care Center, and Suburban Healthcare Laser Aesthetics and Medspa.