Exceptional Service from Sierra!!
I had an outstanding experience working with Sierra, the Branch Manager at First National Bank of Illinois. From the moment I walked in, Sierra made me feel welcomed and truly valued as a customer. She is incredibly knowledgeable, patient, and professional, taking the time to explain everything clearly and ensuring I had all the information I needed to make confident financial decisions.
What really stood out was Sierra’s dedication. She made me feel like we had been friends for years! She goes above and beyond to help, pays close attention to detail, and handles every question with genuine care. Her leadership shows through the smooth operations of the branch and the positive atmosphere among the staff.
If you’re looking for a banking experience that is efficient, friendly, and personalized, I highly recommend visiting Sierra. She is an exceptional manager and a true asset to First National Bank of Illinois!
JT
Jasmine Terrell
Nov 17, 2025
5.0
I visited the Lansing location because of the high praises I heard about Sierra. I’m pleased to say she definitely lives up to her name. She was patient with all the questions I had and was very educated in all the products that the bank has to offer. I am very satisfied with my experience. When you go to the Lansing location ask for Sierra.
AS
anthony scheuer
Oct 31, 2025
5.0
Letitia Johnston was an amazing help
DS
Donald Stewart
Oct 28, 2025
5.0
I stopped in the bank and Sierra helped me get back into my online banking. She is so amazing. When yiu go to Lansing ask for her.
AJ
Antwain Johnson
Oct 27, 2025
5.0
Sierra Adams was an awesome help to me today . Thank you for an amazing experience in opening my new account .
Frequently Asked Questions About First National Bank of Illinois
What are the regular business hours for First National Bank of Illinois in Lansing?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does First National Bank of Illinois offer drive-thru banking services?
Yes, drive-thru banking is available Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.
Is First National Bank of Illinois open on major holidays?
The bank is closed on holidays such as November 11, November 27, December 25, and January 1. It has reduced hours (9:00 AM to 1:00 PM) on December 24.
What types of banking products does First National Bank of Illinois offer?
They provide Personal Banking, Wealth Management, Small Business Banking, Commercial Banking, and Mortgage services.
What special services can customers expect at First National Bank of Illinois?
The bank offers drive-thru banking, notary services, free coin counting, signature guarantee services, safe deposit boxes, dedicated parking lots, pet-friendly accommodations, and handicap accessibility.
Where is First National Bank of Illinois located?
The bank is located at 3256 Ridge Road, Lansing, IL 60438, United States.
Can I book an appointment with First National Bank of Illinois online?
Yes, you can book appointments online through their reservation link at https://book.appointment-plus.com/d0qqxk34
What nearby places can I visit after banking at First National Bank of Illinois?
Nearby, you can visit BackYard Que and Ooowee Chicken & Ribs for barbecue, Mancino's Pizza & Grinders for pizza and sandwiches, or Gayety's Chocolates and Ice Cream for sweets.
Are there any convenient services near First National Bank of Illinois for mailing needs?
Yes, the United States Postal Service and US Post Office are nearby, making it easy to handle mailing and shipping tasks in the same trip.
What fitness and wellness options are available near First National Bank of Illinois?
Nearby fitness options include Active Edge Fitness gym and the Cumbia Fitness center. For beauty and wellness, MVP Studio And Spa, Chop Shop Hair Salon, and 5 star Kutz barbershop are close by.