Highly recommend this bank and branch! The staff is very friendly and welcoming. Rosey is the best!
DW
Donna Wimberley
Sep 12, 2025
1.0
I stopped at the Hawthorn Woods Community Bank today in Lake Zurich. I was going on vacation and needed to exchange $400 in 20’s for 4 $100 bills. They could not accommodate me because I was not a current customer. I explained that I was looking for a local bank but because of time constraints I couldn’t open any accounts at that time, but would be back when I was not as rushed. They were not able to exchange my bills because I was not a current customer. So I guess I will never be a current customer if that is the level of customer service. Thanks for letting me know upfront.
JF
Jess F
Sep 4, 2025
5.0
We moved our accounts to Hawthorne Wood Community Bank 3 months ago from a credit union we were with for 30 years. I am so happy we did, we love Rosey and her team! The service is wonderful. Everyone in the branch looks happy. It feels welcoming at a time when when so many businesses are moving away from that personal touch, they are running towards this! Love it!
DP
Diana Podkowirow
Jul 30, 2025
5.0
Outstanding experience opening a new account. Tamara was amazing and so helpful making this process a breeze. Everyone here is so friendly and I recommend this branch to everyone nearby!
Frequently Asked Questions About Hawthorn Woods Community Bank
What are the regular business hours of Hawthorn Woods Community Bank?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
What are the drive-thru banking hours at Hawthorn Woods Community Bank?
Drive-thru banking is available Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. The service is closed on Sundays.
Are there any holiday closures I should be aware of when planning a visit to Hawthorn Woods Community Bank?
Yes, the bank is closed on November 11, November 27, December 25, and January 1. On December 24, it operates from 9:00 AM to 1:00 PM.
Does Hawthorn Woods Community Bank offer mortgage services?
Yes, the bank provides mortgage services among its product offerings.
Is there a way to book appointments with Hawthorn Woods Community Bank online?
Yes, you can schedule appointments using their online reservation system available at https://book.appointment-plus.com/ddmqmhb0.
What types of specialized services are available at Hawthorn Woods Community Bank?
Specialized services include Drive-Thru Banking, Notary Services, Free Coin Counting, Signature Guarantee Services, and Safe Deposit Boxes. The bank is also pet-friendly and handicap accessible.
How can I access Hawthorn Woods Community Bank's mobile banking apps?
You can download their mobile banking apps via the iOS App Store at https://apps.apple.com/us/app/wintrust-community-banks/id1619335105 and the Google Play Store at https://play.google.com/store/apps/details?id=com.wintrust.production.
What nearby places can I visit when coming to Hawthorn Woods Community Bank?
Near the bank, you can visit Mariano's supermarket for groceries, Starbucks for coffee, and McDonald's if you're looking for a quick meal.
Are there any childcare or preschool options near Hawthorn Woods Community Bank?
Yes, Kiddie Academy of Hawthorn Woods is nearby, offering preschool and daycare services, which might be convenient for banking customers with children.
If I need additional banking services nearby, where can I go?
Nearby banking options include PNC Bank and their ATM, as well as Muthoot FinCorp Gold Loan for credit union services.