Stop by Illinois Bank & Trust, a division of UMB Bank, n.a. today to learn more about our retail banking solutions that include checking accounts, savings accounts, auto loans and credit cards. Our team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we’re committed to helping our customers. We’re your trusted banking team and problem solvers.
A Google search for top 10 for home equity loans in my hometown listed IL Bank & Trust so I replied to the link re: getting information. No reply at all gives you a zero stars rating - ignore the one star everyone - zero not an Option. Just like calling their customer service number - the only options are automated and unless you have an account number have no option for “service.” Sorry.
RH
Robert Henry
Apr 15, 2025
5.0
Great place to do business.
Janet has been so helpful to us over the years.
What are the regular banking hours for UMB Bank at the Bench Street Banking Center?
UMB Bank's branch at 716 Bench St, Galena, IL 61036 is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 5:30 PM. It is closed on weekends.
When is the drive-through service at this UMB Bank location available?
The drive-through is open Monday to Thursday from 8:30 AM to 5:00 PM and on Friday from 8:30 AM to 5:30 PM. It is closed on Saturdays and Sundays.
Does this UMB Bank branch require appointments to visit?
No, appointments are not required to visit the UMB Bank at Bench Street Banking Center.
Is the UMB Bank branch at Bench Street accessible for wheelchair users?
Yes, the branch has wheelchair-accessible seating and restrooms to support customers with disabilities.
What types of financial services does UMB Bank offer at this location?
This UMB Bank location offers retail banking solutions including checking and savings accounts, auto loans, credit cards, and small business services such as deposit accounts, credit cards, and lending solutions.
Are there any special holiday closures for the UMB Bank branch?
Yes, this branch is closed on holidays including November 11, 2025, November 27, 2025, December 25, 2025, and January 1, 2026.
Can I access UMB Bank's services via a mobile app?
Yes, UMB Bank offers mobile apps for both Android and iOS devices available on Google Play and the Apple App Store.
What is the phone number to contact UMB Bank at Bench Street Banking Center?
You can reach the branch by phone at +1 815-777-5156.
What nearby accommodations are available if I am visiting UMB Bank from out of town?
Nearby accommodations include Avery Guest House Bed & Breakfast, The Steamboat House Bed & Breakfast, Hotel Galena, and Renaissance Riverboat Suites and Rooms, which are convenient for visitors to UMB Bank in Galena.
What local attractions can I explore near the UMB Bank branch at Bench Street?
Visitors can enjoy nearby points of interest such as the Galena River Trail for hiking and biking, the Chicago Athenaeum museum for modern art, and Galena Oktoberfest for seasonal community events before or after their banking visit.