Providence Bank & Trust

3.3
7 reviews

About

BankMortgage LenderBusiness Banking Service
Providence Bank & Trust follows the principles of service and integrity. Through state-of-the-art banking technology, highly attentive personal service and philanthropic commitment, we provide you with the ultimate banking source. With years of banking experience in the communities we serve, we understand the importance of offering access to experienced banking experts and providing responsive and convenient banking services.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Providence Bank & Trust
20220 South LaGrange Rd, Frankfort, IL
60423, United States

Hours

Reviews

3.3
7 reviews
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  • SH
    Susan Heierling
    Aug 2, 2024
    5.0
    They are very helpful and my puppy loves them and a yummy.
  • GT
    Gloria Twietmeyer
    Apr 14, 2023
    5.0
    I have banked with Providence Bank since they opened in Frankfort. I have never met a staff of people that are more friendly and helpful. Yes I have been locked out of my account on occasion but it is always something that I have done. I appreciate all the security features they have provided. I am thankful I found this bank!
  • CL
    Chris Lenz
    Dec 15, 2022
    1.0
    Apparently my review got removed. Providence will lock your online account for no reason and won't get back to you until you publicly shame them. You should not have to go through all this work just to be able to access your account. EDIT: Now they want to get it handled because their review score is taking a hit. They are a nightmare to deal with. Do not use Providence as your bank.
  • CL
    Chris Lenz
    Dec 14, 2022
    1.0
    Don't know where else to go. Hopefully a negative review gets them to answer my emails and phone calls. I've been trying to get in contact with Providence Bank. I haven't been able to get into my online account for a while now, even though I know the password and recovery questions/answers. If you're looking for a bank to use, do not use Providence Bank. You may randomly be locked out of your account and never receive any help from the bank.

Frequently Asked Questions About Providence Bank & Trust

What are the regular business hours of Providence Bank & Trust in Frankfort, IL?

Providence Bank & Trust is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.

Does Providence Bank & Trust have any special holiday hours?

Yes, on Christmas Eve and New Year's Eve, the bank operates from 8:30 AM to 1:00 PM, and it is closed on Veterans Day, Thanksgiving, Christmas Day, and New Year's Day.