Sandra has excellent customer service. During our visit she's patient with my elderly aunt. We're always delighted to work with her because she's professional, knowledgeable, and friendly. Great Job Sandra!
BB
Barbara Bronkala
Oct 8, 2025
5.0
Great customer service! Knowledgeable staff with empathy and guidance
DY
Dorothy Yarbrough
Sep 26, 2025
4.0
I love my bank, helping me with all my bank need
KC
Kyah Collins
Sep 25, 2025
1.0
If you want to have a disappointing banking visit, go to this location. So Typical
It aches. Terrible insulting service rendered by the floor manager at the OPTB location in Frankfort on Thursday, Sept 25th.
WC
William D. Callahan
Sep 25, 2025
5.0
Nia Nardi, I think she is very good banker, very helpful, and goes out of her way to help, I think she is a awesome banker
Frequently Asked Questions About Old Plank Trail Community Bank
What are the regular operating hours of Old Plank Trail Community Bank in Frankfort?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
When is the drive-thru at Old Plank Trail Community Bank available?
The drive-thru operates Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Are there any holiday closures for the bank I should be aware of?
Yes, the bank is closed on November 11, November 27, December 25, and January 1. On December 24, it operates from 9:00 AM to 1:00 PM.
What services does Old Plank Trail Community Bank offer to its customers?
The bank offers drive-thru banking, notary services, free coin counting, signature guarantee services, safe deposit boxes, dedicated parking lots, pet friendly environment, and handicap accessibility.
What banking products can I find at Old Plank Trail Community Bank?
They provide personal banking, wealth management, small business banking, commercial banking, and mortgage services.
How can I schedule an appointment at Old Plank Trail Community Bank?
You can book an appointment online through their reservation URL at https://book.appointment-plus.com/d0qqdve2.
Where is Old Plank Trail Community Bank located?
The bank's address is 7626 W Lincoln Hwy, Frankfort, IL 60423, United States.
Are there any nearby mortgage lenders or related services close to Old Plank Trail Community Bank?
Yes, Wintrust Mortgage and The Mortgage Exchange are nearby mortgage lenders that customers may find helpful for mortgage services or consultations.
What dining options are available near Old Plank Trail Community Bank?
Pete Mitchell's Bar and Grill is a nearby American restaurant and bar where you can enjoy a meal before or after visiting the bank.
Can I find convenient places for fuel and quick shopping near the bank?
Yes, Circle K and Shell gas stations are close by, offering fuel, convenience store items, and car wash services, which can be convenient stops in conjunction with your banking visit.