Elgin State Bank

Reviews

• LS

  Lawton Sheppard

  Dec 22, 2025
  1.0
  Said 6 7 on there sign in Christmas of 2025, this upset me dearly and ruined my Christmas.
• BR

  Byke Ryder

  Apr 28, 2024
  1.0
  Where do I start? Thought this might be a nice change of pace from the typical chain bank with their nice lobby and seemingly welcoming staff. Gave them a shot with financing my new sprinter van. After bringing in tax returns and loads of paperwork and waiting a week for an answer, they finally told me they don't finance vans! Colossal waste of time, and almost lost the van to another buyer. MB financed us at the drop of a hat with no down payment. Easy. Chalked that up to maybe an isolated experience. Gave them another shot. Applied for a business loan for a new building. Same story. Jump through hoops that are unnecessary to evaluate our creditworthiness to see if we meet their interesting terms which could be done in a matter of minutes with a knowledgeable banker and a calculator. Wasted another couple weeks moving at the rate of sludge. Went another route and closing on that in a few weeks in half the time it took for ESB to even look at our application. Thought I'd never work with this bank again after "fool me twice shame on me". After applying for a HELOC with another bank and being approved easily with ample income and 793 credit score in under a week, I noticed an ad for a much lower introductory offer on the APR with these jokers again. Ugh, well it is always nice to pay less to the banks that apparently don't need the money as much as the consumers do, so we applied again. Talked to one of the desk puppets who proudly stated "our underwriter is in house so we don't have to wait for outsourced replies or lags in answers". Seems fair. Told her we have a tight timeline to get this done as we are using the cash for another investment property. Yep, same story. Steve, their underwriter, is about as lazy as they come. Didn't even look at our info until almost 3 weeks later. Then, a response in a canned email that simply said "sorry we have declined you". No explanation, no phone call to work with us as to how to adjust our income/expense portfolio to meet their criteria, nothing. Simply, "no". I'd love to be in a situation where I could turn away dollars from exceptionally credit worthy individuals with plenty of income to repay a small loan backed with personal real estate, investment income, perfect repayment history, and high W2 earnings also. Unfortunately I have to go to work, unlike this guy. He gets paid to literally do nothing all day. I'm wondering what you would need to get approved from them at this point. I guess if you earn less then 200K, have any debt whatsoever, or have less then a perfect 850 score, don't bother applying here. Zero stars. There are 3 other companies getting all the interest this bank could have had if they wanted to actually do what banks do, and lend money to worthy people.
• AG

  Ashley Granados

  Mar 10, 2024
  1.0
  Porq cuando yo kiero or esta cerrado y tengo que esperar 🥺
• KB

  Kevin Bickford

  Jan 19, 2018
  5.0
  As a small business owner, there's nothing more important than your relationship with your bank! Even before we had our business plan fully assembled, my husband and I were meeting with Adam Hogan at Elgin State Bank. He made himself available to talk through everything that was involved in fulfilling our dream of owning our own auto repair facility. Adam brought a wealth of wisdom for financial planning and very practical advice to assist us through the SBA process. In the years since we first acquired Fox River Tire & Auto, he has consistently gone above and beyond to serve and support our family and our business. I can't imagine that we would be where we are today without his support and the partnership of the team at Elgin State Bank team. Small town sensibilities and old fashioned service coupled with the professionalism and capacity of a national bank. The best of both worlds!
• JS

  John Skar

  Oct 17, 2016
  1.0
  If you need help with your debit card after bank hours- FORGET IT ! ! !

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