This is a warning to the public
This is a very discriminating bank. Avoid this bank and move on to their competition!
CS
charles saye
Nov 15, 2021
1.0
I call to ask the staff to send me a secured loan application and they said only the manager could do that but she is not in the office, I left a voicemail and didn’t receive a call back, I call the second time and the guy who answers the phone was rude and inpatient, upset that I call back the second time and started giving me attitude on the phone, very disappointed, the staffs are rude and unprofessional.
RK
Rachel Katznelson
Oct 9, 2020
1.0
The worst customer service. The staff is very unhelpful, unfriendly, and rude.
MR
Michelle De La Rosa
Apr 20, 2020
5.0
I highly recommend Village Bank Des Plaines. Marty Gardner and his entire staff are outstanding. They treat their customers like family. I own a small business & Village Bank has always been there for my family & my business.
Frequently Asked Questions About Village Bank & Trust
What are the regular business hours for Village Bank & Trust in Des Plaines?
Village Bank & Trust is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does Village Bank & Trust offer drive-thru banking, and what are the hours?
Yes, drive-thru banking is available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is Village Bank & Trust open on major holidays?
Village Bank & Trust is closed on November 11, November 27, December 25, and January 1. On December 24, the bank is open from 9:00 AM to 1:00 PM.
What banking products and services does Village Bank & Trust offer?
The bank offers Personal Banking, Wealth Management, and Small Business Banking. Services include Drive-Thru Banking, Notary Services, Free Coin Counting, Signature Guarantee Services, Safe Deposit Boxes, Dedicated Parking Lots, and it is pet friendly.
Where is Village Bank & Trust located in Des Plaines?
Village Bank & Trust is located at 1545 Ellinwood Avenue, Des Plaines, IL 60016, USA.
Can I schedule an appointment with Village Bank & Trust online?
Yes, appointments can be booked online via their reservation page at https://book.appointment-plus.com/d11n208e.
Are there convenient ATMs available with no surcharge at Village Bank & Trust?
Yes, Village Bank & Trust features a drive-up ATM that accepts deposits and offers surcharge-free ATM access.
How can nearby places like Wintrust Mortgage be useful when visiting Village Bank & Trust?
Wintrust Mortgage, located nearby, offers mortgage lending and brokerage services. Customers interested in home financing can conveniently access these mortgage services close to the bank.
What medical facilities are close to Village Bank & Trust for customer convenience?
Multiple medical providers such as NorthShore Immediate Care Center and Endeavor Health Immediate Care - Des Plaines are nearby. Customers can easily access urgent care or medical services before or after visiting the bank.
Are there dining options near Village Bank & Trust if I want to eat after banking?
Yes, The Depot Pizzeria is a nearby pizza restaurant where customers can enjoy a meal after their visit to Village Bank & Trust.