Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Customer service is very Poor. I literally have my social security card and identiation card at the bank branch. They say because I dont have my card or account number they cant verify and give me the info I need. Mind you all my account was closed in July how am I supposed to get the account info if they won't even let me login???? How am I supposed to carry a dead card for months of course I cant have the card. So whats the next step ? Just hope and wait I get my check right. Oh but what if something wrong happened and I dont see the check,. It's just a big loop thats wasting my time. I HIGHLY DONT recommend this bank!!!
MQ
Mohammed Quraishi
Nov 12, 2025
1.0
We had an appointment at 12:30 PM but had to wait till 1:00 PM. We cancelled the appointment and rescheduled for 2:40 PM. But to our disappointment we had to wait through 3:40 PM. Extremely unprofessional branch.Never visit again.
EM
el m
Nov 3, 2025
5.0
The personal banker Jiarun(Philip) Chu is very friendly, helpful and professional.
AL
Aundreya Lynn
Apr 18, 2025
5.0
I had some difficulties for the past 3 days with my account and it was an upsetting situation I was in. I was frustrated and the branch manager Lihuan was so very helpful. She got the situation dealt with and all was laughs and smiles in the end before heading out. Truly appreciate it! Thank you!
What financial products and services does Citi offer?
Citi offers a range of financial products and services including digital banking services, mortgage products, personal loans, small business banking, credit cards, and investment products through Citi Personal Wealth Management.
Where is Citi located?
Citi is located at 2225 75th St, Darien, IL 60561, United States.
What are the hours of operation for the Citi branch in Darien?
The Citi branch is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and is closed on Sundays.
Is the Citi branch in Darien closed on any holidays?
Yes, the Citi branch is closed on November 11, November 27, and December 25, 2025 for holidays.
How can I contact Citi in Darien?
You can contact Citi at the phone number +1 630-427-4549.
Does Citi have an online presence where I can learn more?
Yes, you can visit their website at https://www.citi.com/ to explore their offerings and services.
Are there other banks near the Citi branch in Darien?
Yes, nearby banks include Citibank, BMO Bank, MB Financial Bank, Fifth Third Bank, and additional Citibank branches.
Where can I find nearby dining options around the Citi branch?
Nearby dining options include TGI Fridays, Subway, and Stella's Place, which offer a variety of American and casual dining experiences.
Are there grocery stores close to the Citi branch for convenient shopping?
Yes, ALDI USA and Walmart Darien are nearby supermarkets where you can shop for groceries and daily essentials.
What nearby services can customers use in addition to banking at Citi?
Customers can access services like Walmart Pharmacy, PetSmart for pet needs, Jenny Craig Weight Loss Center for health, and Verizon Wireless for mobile phone needs.