I was looking to buy a house & I took all my information to this branch. They was supposed to send it via inter office to the loan officer & they lost all my important documents. I went back after a week because I didn't get a call/email of any updates. The teller or the loan officer was no longer working there anymore. I don't understand how a business could loose a customer's personal information. I wouldn't recommend nobody to do business with them. This is so unprofessional & unacceptable for any business. I don't know y they still in business.
JH
J J Hanley
Oct 28, 2025
5.0
George at the Old Town location was pleasant, helpful and listened to my needs regarding a transaction that I had placed and wanted to reverse. He followed up as promised and resolved the issue. THIS is why I bank with Wintrust. A true Chicago community bank!
DM
Dominic Martino
Sep 4, 2025
5.0
As a Wintrust Private Banking and Wealth Management client, we interact with many great team members. Working with Ms. Michelle White at the Wintrust Old Town branch has been a truly wonderful experience. She isn’t just helpful with banking, she genuinely cares about the people she serves. Michelle always takes the time to listen, offer thoughtful guidance, and look for ways to impact our growth or just make things easier. What especially stands out to us is her strong support for the military, which deeply aligns with our own values and commitment to the military community. Having someone like Michelle in our corner makes a real difference, and we’re so grateful for everything she does for us and for the community.
OM
OldTown MRA
Aug 23, 2025
5.0
Banking with Wintrust Old Town is a pleasure. They don’t just provide excellent service—they actively look for ways to help local businesses grow and succeed. Their amazing team is a visible and supportive presence at community events, making a real difference in Old Town. We truly appreciate Wintrust’s commitment to our neighborhood
DS
David Schaffer
Jul 13, 2025
5.0
I have been banking at the Old Town branch of Wintrust for 10 years. The staff is uniformly professional, and courteous, and it is a pleasure to do my banking with them. I highly recommend Wintrust to anyone looking for a truly welcoming, full service neighborhood bank. David S.
What are the regular business hours of Wintrust Bank - Old Town?
Wintrust Bank - Old Town is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Wintrust Bank - Old Town offer drive-through banking services?
Yes, the bank has drive-thru banking available with hours matching the regular hours: Monday to Friday 9:00 AM - 5:00 PM and Saturday 9:00 AM - 1:00 PM.
Is Wintrust Bank - Old Town open on public holidays?
The bank is closed on major holidays such as November 11, November 27, December 25, and January 1. On December 24, it operates from 9:00 AM to 1:00 PM.
What banking products and services does Wintrust Bank - Old Town provide?
The bank offers Personal Banking, Wealth Management, Small Business Banking, Commercial Banking, and Mortgage services. Additional services include Notary, Free Coin Counting, Signature Guarantee, Safe Deposit Boxes, and Drive-Thru Banking.
Is Wintrust Bank - Old Town accessible for people with disabilities?
Yes, the bank is handicap accessible and also pet friendly with dedicated parking lots available.
How can I schedule an appointment with Wintrust Bank - Old Town?
Appointments can be scheduled through their reservation system available at https://book.appointment-plus.com/cn46j0ce.
Are there convenient public transit options near Wintrust Bank - Old Town?
Yes, the CTA Bus Stop 1846 and CTA Bus Stop 1903 are nearby, providing convenient public transportation options for customers visiting the bank.
Where can I rent a bike near Wintrust Bank - Old Town?
The Divvy Station bike rental is located nearby, allowing customers to conveniently rent bikes before or after their visit to the bank.
What dining options are available near Wintrust Bank - Old Town?
Nearby dining includes Elly's Pancake House, Elly's 24 on North Ave., Peking Chinese Food, and North & Clark Cafe, providing a variety of breakfast, brunch, American, and Asian cuisine.
Are there any cultural or historical museums close to Wintrust Bank - Old Town?
Yes, the Chicago History Museum, Chicago Metro History Day, and Chicago Historical Society are nearby, offering great opportunities for cultural and historical exploration before or after your banking visit.