Wintrust Bank

Reviews

• SZ

  sandee z

  Dec 2, 2025
  5.0
  Opened a checking and savings account at this location. Adan made this experience smooth and easy. The bank is very cozy inside love the interior and atmosphere, makes me want to come inside more often to do my banking needs VS. Online banking. Thanks Adan for being so kind and helping me out !!
• DM

  Des Maris

  Oct 7, 2025
  4.0
  The drive thru is not big enough to drive thru safely! It's super-inconvenient and bad design. But the customer service at the actual branch is fantastic.
• MM

  Miki Moto

  Sep 6, 2025
  5.0
  The service at this Wintrust Bank is outstanding. I came to this location because the coin counting machine where we normally go to was broken. I called theor contact center and told them about this location and they refereed me here. As I approached the front door a young gentlemen opened the door for me and politely explained the coin counting machine in Sauganash was also broken and suggested I go to Elston and Pulaski. He was very polite, and I have never been greeted before at a bank. This explemplary service is what traditional old school service used to be. Bravo!
• HT

  Hieu TonThat

  Aug 22, 2025
  4.0
  Don’t use their drive thru ATM! The design is terrible… it’s just too difficult to make that left, 90-degree turn into that narrow lane. Especially if you have a bigger car, you risk damaging it on the guard pillars (bollards… weird word). Don’t say I didn’t warn you! Otherwise, it’s a good bank.
• HB

  H Bin

  Mar 1, 2024
  5.0
  Alexandra is an asset to your company. She is always professional, kind, very helpful, and great customer service. And she always interacts with you with a very warm smile.That is my experience with her every time I come to the bank. God bless you Alexandra for your kind and professional service.

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