I came to this location because the other two wintrust branches' coin counting machines were broken. Every person, from tellers to personal bankers were so friendly. I enjoyed coming here and will return next time im in the city.
EN
Ela N
Jul 25, 2025
1.0
I walked in here to have my middle name removed or changed to initial from my account and I was told that this was a name change. No it is not, received terrible customer service even the manager came out and pretty much said I can't help you cause I have a meeting just to get rid of me. Tell me why I then had to leave this location I was instructed to do a legal name change to go to change my ID ha! and then I had to go visit another location to get this taken care of because no one knew what they were doing or did not care enough to handle my request. In the end go somewhere where they know what they are doing not somewhere where they are just winging it. Customer service is helping the customer not trying to just get rid of them. Yes you don't have to have your middle name on your account you can just have your MIDDLE INITIAL!!!! And that is not a legal name change!!!! Please RETRAIN your employees and the manager!
GZ
Gianni Zarriello
Jun 13, 2025
5.0
A reliable, friendly banking system. I use Wintrust Bank and have no regrets.
PM
Peace Of mind
Mar 7, 2022
1.0
the worst bank I ever had , very bad service, customer service over the phone dont work on weekends and you have to wait a long time to speak to anyone, the branch manager at Mayfair location is very rude and does care about customer at all.
What are the regular business hours of Wintrust Bank at Mayfair?
Wintrust Bank at Mayfair is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
When is the drive-thru at Wintrust Bank open?
The drive-thru operates Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is Wintrust Bank open on public holidays?
Wintrust Bank is closed on November 11, November 27, December 25, and January 1. On December 24, it is open from 9:00 AM to 1:00 PM.
What products and services does Wintrust Bank Mayfair offer?
Wintrust Bank offers Personal Banking, Wealth Management, Small Business Banking, Commercial Banking, and Mortgage services. Additionally, they provide drive-thru banking, notary services, free coin counting, signature guarantee services, safe deposit boxes, dedicated parking, and are pet friendly and handicap accessible.
How can I make an appointment at Wintrust Bank Mayfair?
You can book an appointment online through their reservation link: https://book.appointment-plus.com/cn44b1zg
Where is Wintrust Bank Mayfair located?
It is located at 4343 N Elston Avenue, Chicago, IL 60641, USA.
Are there any nearby restaurants to visit before or after banking at Wintrust Bank Mayfair?
Yes, you can visit Taqueria El Primo for Tex-Mex cuisine, Rickshaw Pakistani & Indian Street Eats for Indian flavors, Tassili coffee shop for a café experience, Zebda for Mediterranean dishes, or Northside Grill for American breakfast and brunch.
What nearby medical facilities are accessible from Wintrust Bank Mayfair?
Nearby medical facilities include North Elston Immediate & Primary Care, Alliance Immediate and Primary Care hospital, Mayfair Animal Clinic for veterinary services, Custom Med Plus pharmacy and allergist, and DaVita Irving Park Dialysis center.
Are there pet-related services near Wintrust Bank Mayfair?
Yes, Mayfair Animal Clinic offers veterinary care, and Bubbles In A Tub Dog Grooming provides pet grooming services near the bank.
How can I stay connected with Wintrust Bank Mayfair through social media?
You can follow Wintrust Bank on Facebook at facebook.com/WintrustBank, on Instagram with the handle 'Wintrust', and on Twitter with the handle 'Wintrust'. Their LinkedIn page is https://www.linkedin.com/company/wintrust-bank-chicago.