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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
The teller short changed me by 4 cents and got an attitude when I told her. She then had to get out the calculator to add it up. If you can't count without help from devices you shouldn't be working around all this money.
EM
Erika Mendoza
Nov 3, 2025
1.0
What a scam. You keep your account for 90 days just for thrm to tell you you had to give the person who signed you up a code otherwise you dont qualify for the bonus.So dumb definitely banking somewhere else.
EP
Erick Peñate
Oct 27, 2025
1.0
What an outrage with this bank. I'm complaining because they made me get up early to go to the appointment and they didn't serve me because I didn't speak English. What an outrage. OMG, no bank in the United States had ever done this to me, using only my language. Because I'm Latino, I told them that I'm a resident of the United States. Miss Aracely didn't want to serve me. She said they had preference over more important people. That's not right how Wells Fargo serves its customers.
MF
Michael Fitz
Oct 8, 2025
1.0
HORRIBLE! Arrived the morning of 10/8 to make a withdrawal from checking account. There were two women present at the teller booth, however one was servicing customers. Apparently she was having issues with the customer she was servicing, and required the attention of a manager-three times. The other young lady ( Jessica-stout Latina with reddish hair and glasses ) was counting money and possibly beginning start of day functions. After roughly 15 minutes of standing in the line ( I was to be next after that customer ), I asked Jessica by saying, " excuse me I just have question," to which she snapped back, " I'm not open!" I said, "I'm aware that you're closed but I just need to know the limit for the atm since she( the other teller) is occupied." She told me the amount, and I proceeded to the atm located in the branch. When I go to the machine to withdraw funds, it stated that it was unable to be processed. I got back in line and once the teller cleared the customer who took forever, she then proceeds to tell me that she cant process a withdrawal or anything due to a system malfunction. THIS BANK BRANCH IS HORRIBLE AND I WILL BE WITHDRAWING ALL FUNDS CONNECTED TO WELLS FARGO AFTER THIS
SM
Shannon Martin
Sep 24, 2025
1.0
If I could give 0 I would. I went in to cash a large sum settlement check— the check was issued by my brother who banks with Wells Fargo and is the executor on the estate. I’ve never done this so when I walked in they directed me to a teller who instantly profiled me. She asked me where I got the check as though it wasn’t written on the check with the same last name. She continued to talk amongst the other tellers and told me I couldn’t cash the check, I asked why? She said because she just can’t and gave me no reason. She said she could call and check and I said I’d prefer that because otherwise her suggestion was to have it re-issued or sent through verified funds like a cashiers check.
She asked me to step away from the glass which I did not and so she left to make a call. She came back, stamped the check endorsement cancelled but would not elaborate on what that meant. She said “no bank is going to cash a check of that amount.” When looking it up it means that something was either inaccurate (nothing was) or they assumed fraud. Her tone starting from “where did you get this check” was completely indicative of profiling.
She was unhelpful in the process and when I called customer service they let me know this was a misstep on the branches behalf and they were supposed to direct me to a personal banker who would go through the verification process with my brother. She made it incredibly difficult, inconveniencing and uncomfortable to handle my affairs properly.