Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
I’ve been a customer for a few decades
Out of all the branches I like the Beverly branch best, some of the personnel have also been there for quite a while, I know the tellers
They at all patient and professional . THE manager Simone is always Willing to solve all
Problems presented ..
BC
Brenda Carlvin
Oct 6, 2025
1.0
First and last time coming to this branch. Wait time is excessive, no updates forthcoming in a timely manner, listening skills are not utilized. There is a high level of incompetence exhibited at this location headed by branch manager Simone. Her and some of the staff are definitely in dire need of a performance improvement plan with emphasis on rendering quality customer service with integrity and professionalism .
JJ
Jessica Jackson
Oct 3, 2025
1.0
There's always a long wait the ATM hardly work inside and outside I'll never understand Why they're so short staffed maybe you all need to hire tellers and update the ATMs because this ain't it
TR
Tammy Rayborn
Aug 28, 2025
2.0
I wanted money from my IRA. While I am waiting the manager comes out twice helping out people behind me so I had to wait even longer. This is rude. I had to wait what makes anyone else special
LC
lewis ceo
Jul 7, 2023
1.0
What kind of bank doesn’t have a notary public to handle business for its customers I go in here to close out my uncles account, and I have to jump through all kinds of hoops and not want to date. Wish me condolences for my uncle how rude.
What financial products and services does Citi offer at 9449 S Western Ave, Chicago?
Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment services at this location.
What are the regular business hours of Citi at this location?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
Is Citi open on major holidays?
Citi is closed on major holidays including November 11, November 27, and December 25, 2025.
Where can I find ATMs for Citi near the 9449 S Western Ave location?
There is a Citi ATM at the same location and multiple banks nearby such as Citibank and Old National Bank which may also have ATMs.
What nearby places can I visit for dining before or after my visit to Citi?
Great Steak, Potbelly Sandwich Works, Harold's Chicken, Panera Bread, and It's Just Wings are nearby eateries where customers can enjoy meals.
Are there any nearby healthcare services around Citi’s Chicago location?
Yes, nearby healthcare options include WellNow Urgent Care, Advocate Health Centers, Aspen Dental, and Passport Health Evergreen Park Travel Clinic.
How can I contact Citi at 9449 S Western Ave?
You can reach Citi by phone at +1 773-941-7998.
Does Citi offer personal wealth management services at this location?
Yes, Citi provides personal wealth management and investment products as part of its financial services.
What is the website to learn more about Citi's offerings?
To explore Citi’s offerings, visit https://www.citi.com/
Can I find retail and shopping near Citi at 9449 S Western Ave?
Yes, nearby shopping includes Daily Plaza shopping center, Claire’s fashion accessories store, The Children's Place, Mattress Firm, SNIPES shoe store, and The Shop 147 clothing store.