Citi

2.6
47 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
9449 S Western Ave, Chicago, IL
60643, United States

Hours

Reviews

2.6
47 reviews
5 stars
14
4 stars
3
3 stars
4
2 stars
3
1 star
23
  • LE
    Lamont Edwards
    Dec 26, 2025
    5.0
    I’ve been a customer for a few decades Out of all the branches I like the Beverly branch best, some of the personnel have also been there for quite a while, I know the tellers They at all patient and professional . THE manager Simone is always Willing to solve all Problems presented ..
  • BC
    Brenda Carlvin
    Oct 6, 2025
    1.0
    First and last time coming to this branch. Wait time is excessive, no updates forthcoming in a timely manner, listening skills are not utilized. There is a high level of incompetence exhibited at this location headed by branch manager Simone. Her and some of the staff are definitely in dire need of a performance improvement plan with emphasis on rendering quality customer service with integrity and professionalism .
  • JJ
    Jessica Jackson
    Oct 3, 2025
    1.0
    There's always a long wait the ATM hardly work inside and outside I'll never understand Why they're so short staffed maybe you all need to hire tellers and update the ATMs because this ain't it
  • TR
    Tammy Rayborn
    Aug 28, 2025
    2.0
    I wanted money from my IRA. While I am waiting the manager comes out twice helping out people behind me so I had to wait even longer. This is rude. I had to wait what makes anyone else special
  • LC
    lewis ceo
    Jul 7, 2023
    1.0
    What kind of bank doesn’t have a notary public to handle business for its customers I go in here to close out my uncles account, and I have to jump through all kinds of hoops and not want to date. Wish me condolences for my uncle how rude.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at 9449 S Western Ave, Chicago?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment services at this location.

What are the regular business hours of Citi at this location?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.