Citi

2.7
51 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
3535 N Central Ave, Chicago, IL
60634, United States

Hours

Reviews

2.7
51 reviews
5 stars
17
4 stars
4
3 stars
3
2 stars
0
1 star
27
  • LL
    Liz
    Dec 24, 2025
    1.0
    Needs improvement in customer service oriented.
  • EE
    Emma ES
    Aug 1, 2025
    1.0
    Citi, you blocked my credit card second time as soon as I activated my replaced card! Dealing with you is my worst experience with banks ever. You deserve the most terrible reputation among all banks. You gain the most when we customers start using you, yet you play your role like an awkward low level office from an old age bureaucracy system.
  • JJ
    Joyce
    Mar 2, 2023
    5.0
    Great experience at this Citibank. I went in to this branch to do a wire transfer and they helped set it up so I could do this from the app today and anytime in the future, which saves me the trip to a branch and the transfer fee of $45 each time. Lissette and Janet were knowledgeable, helpful, and patient throughout.
  • JP
    J.J. Peppers
    Mar 16, 2018
    1.0
    This bank is severely understaffed. They have two tellers majority of time and you have to wait over 20 minutes for service. The majority of their tellers are very nice. They hired a new teller who was so rude to several customers last week it was horrible. You can try to call, ten times in a one day and no answered the phone. Their excuse is that it only rings three times. I have recorded 60 phone calls made to this bank with no answer, 60!! If you have a problem and need help there have been several times there is no one available to help you. Definitely would not bank there for personal or business.

Frequently Asked Questions About Citi

What types of financial products and services does Citi offer at the Chicago location?

Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking, credit card offers, and investment products through Personal Wealth Management.

What are the operating hours for the Citi branch at 3535 N Central Ave in Chicago?

The branch is open Monday to Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 1:00 PM, and closed on Sundays.