Citi

2.7
36 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
8650 S Stony Island Ave, Chicago, IL
60617, United States

Hours

Reviews

2.7
36 reviews
5 stars
10
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7
1 star
14
  • MW
    monica williams
    Dec 29, 2025
    2.0
    This branch is the worst I ordered a card and they sent to address that's not on file and nobody knows why. I had to come back in to order another card and it going to take 5 business days to be send out and im still waiting. The manager Michael is terrible. I have had this account for 15 years. I will be closing this account for sure this it is definitely a promise.
  • KJ
    Kim Jordan
    Dec 22, 2025
    2.0
    Horrible branch. Customer Service is subpar and doesn’t open until 10AM. I guess Citibank doesn’t care that you can’t do business before and after work.
  • AS
    Ahmad Salah
    Nov 4, 2025
    1.0
    I walked in to pay my credit card bill in cash after waiting in line for 15 minutes they told me I can’t pay cash for my credit card bill because I only have credits with them and not an account this isn’t they way you do business.
  • DJ
    Deborah Jones
    Aug 1, 2025
    5.0
    Everyone is always polite, courteous, patient, and helpful.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at its Chicago location?

Citi offers a range of financial services including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment products.

Where is the Citi bank branch located in Chicago?

The Citi bank branch is located at 8650 S Stony Island Ave, Chicago, IL 60617, United States.