Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
This branch is the worst I ordered a card and they sent to address that's not on file and nobody knows why. I had to come back in to order another card and it going to take 5 business days to be send out and im still waiting. The manager Michael is terrible. I have had this account for 15 years. I will be closing this account for sure this it is definitely a promise.
KJ
Kim Jordan
Dec 22, 2025
2.0
Horrible branch. Customer Service is subpar and doesn’t open until 10AM. I guess Citibank doesn’t care that you can’t do business before and after work.
AS
Ahmad Salah
Nov 4, 2025
1.0
I walked in to pay my credit card bill in cash after waiting in line for 15 minutes they told me I can’t pay cash for my credit card bill because I only have credits with them and not an account this isn’t they way you do business.
DJ
Deborah Jones
Aug 1, 2025
5.0
Everyone is always polite, courteous, patient, and helpful.
What financial products and services does Citi offer at its Chicago location?
Citi offers a range of financial services including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment products.
Where is the Citi bank branch located in Chicago?
The Citi bank branch is located at 8650 S Stony Island Ave, Chicago, IL 60617, United States.
What are the operating hours for the Citi branch on weekdays?
The Citi branch is open Monday through Friday from 10:00 AM to 5:00 PM.
Is the Citi bank open on weekends?
Citi is open on Saturdays from 10:00 AM to 1:00 PM and closed on Sundays.
Are there any holidays when Citi is closed?
Yes, Citi is closed on November 11, November 27, and December 25, 2025.
How can I contact the Citi branch in Chicago?
You can contact Citi at +1 773-382-0913.
Where can I find more information about Citi's offerings and services?
You can learn more and explore Citi's offerings by visiting their website at https://www.citi.com/.
What nearby places can I visit before or after my visit to Citi at 8650 S Stony Island Ave?
Nearby, you can visit Pete's Produce for groceries, the Harper Avenue Barber Shop for grooming services, or Wendy’s for a quick meal.
Are there other banking and financial service locations close to Citi?
Yes, there is another Citibank branch nearby that also offers banking and financial services.
What medical facilities are located near the Citi branch on Stony Island Ave?
Nearby medical facilities include Weil Foot & Ankle Institute, Muhammad Shah D.P.M., and Eugene M. Tanquilut DO, among other health and medical providers.