Citi

3.0
33 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2555 N Clark St, Chicago, IL
60614, United States

Hours

Reviews

3.0
33 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
0
1 star
16
  • XW
    Xiaolang Wang
    Sep 12, 2025
    5.0
    Always got the help I need at this location.
  • RD
    Richard Donato
    Sep 2, 2025
    5.0
    The black lady that runs the branch, I don’t know what her name is, but I wish everyone there was like her. She was so incredibly helpful and kind and I just had a death in the family and I was selling my house and I went there and she helped me so much. I’ve been banking at Citibank for decades and she’s the nicest person there. I wish I could remember her name.
  • EE
    Emma ES
    Jul 9, 2025
    1.0
    Stupid and extremely unprofessional customer service in Illinois area. That woman agent asked me about my personal information then mistyped my phone number and name again and again, resulting in a specious fraud behavior on my card and my card was blocked!! Did all all these even before I tell her to proceed the next step for problem solving. Most stupid and toxic agent I’ve ever seen. Goodbye citi! I will close my account if this problem caused by your outsourced non US based agent will not be solved by the end of this week! The most unprofessional and misbehaving bank I’ve ever dealt with! Nothing to do with this branch but I can’t tolerate you any more, CITI! Your service agent is a shame of your bank. Even worse than robots.
  • GJ
    Gregg Johnson
    Jun 10, 2025
    5.0
    I think at this bank for one reason and that is for the two people named Xavier and Jesus. Both of them keep me abreast of what is going on with Citibank and their CD rates. I rely on them and they keep in constant contact. They are excellent and I will continue to invest in their CDs at their Bank. I couldn't be happier with their services and how kind they are to me. They regularly reach out to me and let me know what's going on.
  • PP
    Pavan J Patel
    Jan 2, 2024
    1.0
    The location has construction going on all around it. They don’t take cash payments here and the employee had the audacity to tell me to go get and pay for a money order at another store, so I could pay a bill

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the 2555 N Clark St location?

Citi offers a range of financial products including digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment services through Citi Personal Wealth Management.

What are the operating hours for Citi at this location?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays and certain holidays such as November 11, November 27, and December 25.