Business Details
About
BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
2.9
21 reviews
5 stars
9
4 stars0
3 stars
1
2 stars
1
1 star
10
- EEElliott ET (Elliott ET)Sep 4, 20251.0I went I went into this bank on Tuesday Sept 2nd, around 1:20-1:27pm. I made a cash deposit for $980 at one of the ATM machines. The one in the middle. The machine never gave me a receipt but when I deposit cash It usually posts in my account right away. I checked my account and it never posted. I called the bank and they said there is no record of a deposit being made and there was nothing they could do. This is a huge inconvenience to me because I needed that money in my account to pay bills. I need my account credited right away not 45 days later. Your machine in this building is obviously not working correctly and now it needs to be investigated.
- CFCameron FifeMay 3, 20215.0I've been to this citibank a couple of times, I'll admit it can sometimes require a bit of waiting, but I think the people who work here are really professional and friendly. I've been pretty happy to come in every time I do.
- LLLisaFeb 27, 20191.0Terrible customer service
- MRMichael RJul 5, 20165.0Very good place, so nice and friendly staff, 3 ATMs, the only drawback is that you may wait long.
Frequently Asked Questions About Citi
What financial products and services does Citi offer?
Citi offers digital banking, mortgage products, personal loans, small business banking products, credit card offers, and investment products through Citi Personal Wealth Management.
Where is Citi located?
Citi is located at 180 N Michigan Ave, Chicago, IL 60601, United States.
What are Citi's branch hours?
Citi is open Monday and Friday from 9:00 AM to 5:00 PM, and Tuesday through Thursday from 9:00 AM to 4:00 PM. The branch is closed on Saturdays and Sundays.
Is Citi open on holidays?
No, Citi is closed on certain holidays including November 11, November 27, and December 25, 2025.
How can I contact Citi?
You can contact Citi by phone at +1 312-614-1065 or visit their website at https://www.citi.com/.
What type of financial institution is Citi?
Citi is a bank that provides a range of financial services including ATM services, personal and business banking, and investment products.
What nearby places can I visit near Citi's location?
Near Citi at 180 N Michigan Ave, you can visit the American Writers Museum, the Consulate General of France in Chicago, and the National Association of Concessionaires.
Are there dining options close to Citi?
Yes, nearby dining options include Einstein Bros Bagels for breakfast and brunch, and Broken English Taco Pub which offers Mexican food, a bar, and a pub atmosphere.
What nearby services might be useful when visiting Citi?
Nearby services include legal advice at the Law Offices of Jonathan M Aven, massages at Jin Massage Spa, and chiropractic care at Lakeshore Chiropractic and Rehab Center.
Is there a consulate near Citi for visa or passport services?
Yes, the Consulate General of France and the Consulate General of Spain are nearby, offering embassy and government services including passport and visa assistance.