Citi

2.5
17 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
222 W Adams St, Chicago, IL
60606, United States

Hours

Reviews

2.5
17 reviews
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  • GS
    GG Shopping
    Jun 20, 2025
    1.0
    This bank is only good if you live in the US. If you are an overseas student studying at the University of Chicago, and you need a local bank during your studies, make sure you withdraw all your money before you leave. If you don’t have a social security number Citibank makes it very hard for you to access your account after you leave. Then they charge a monthly fee until all your funds are taken. The staff are friendly but the rules they have to follow block them from helping you. If you think your money is safe in a bank, think again. Well, Thank you ‘Brian’. I have submitted a long letter summarising everything I have submitted - updated passport, phone number, KYC, etc but I am still being charged a monthly fee despite not being able to access my account as no ATM card has been issued. People put their money in banks for safekeeping, not to be stolen slowly…
  • RR
    Ron Rigenstrup
    Apr 14, 2025
    1.0
    Went to the ATM at that location took out money, went to the teller as I previously done many times before to get smaller denominations and now she says r u a citibank customer??? No I am not sorry we only serve those... called to lodge a complaint and nowhere was found when I finally got through to someone she asked if I was a customer I said no and she asked me for my social security number????? What i said ??? She said it was a 30 min wait , od course it is i hung up
  • JJ
    Janelle J
    Dec 23, 2014
    2.0
    Closed doors locked at 4:20pm. Hours clearly state 5pm. It is Tuesday.Poor service.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at 222 W Adams St, Chicago?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment services.

What are the operating hours for Citi on weekdays?

Citi is open from 9:00 AM to 5:00 PM on Mondays and Fridays, and from 9:00 AM to 4:00 PM on Tuesdays through Thursdays.