Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
A bank on the mag mile that doesn’t open until 10 on weekdays? Yikes
NN
No Name
Sep 30, 2025
5.0
I had a great experience. I was helped by Antonio and he was friendly, professional, and most importantly very knowledgeable about their banking products.
IS
Impressive Stuff
Sep 30, 2025
5.0
Victor was very helpful and friendly! The location of the bank is great.
JV
John Villa
Jul 19, 2023
1.0
I was at the bank this morning, the cashiers were very arrogant and rude, especially one Francisco who didn't even respond to my greeting! Even though there weren't any customers, I didn't feel welcome!
RS
Richard Stehli
Apr 28, 2023
1.0
Called to get help with a banking issue and was hung up on twice. I call the 800 number, they tell me to visit a branch for help. I call a branch they tell me to call the 800 number. I ask to talk to a manager. Then they hang up on me.
What financial products and services does Citi offer?
Citi offers digital banking services, mortgage products, personal loans, small business banking products, Citi credit cards, and investment products through Citi Personal Wealth Management.
Where is the Citi branch located in Chicago?
Citi is located at 539 N Michigan Ave, Chicago, IL 60611, United States.
What are the working hours of Citi in Chicago?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays and major holidays.
How can I contact the Citi branch on N Michigan Ave?
You can contact Citi at +1 312-361-1828.
Is Citi located near any notable landmarks or hotels?
Yes, Citi is near the 535 Residences and 535 North Michigan Avenue Condominium, both recognized as landmark and historical buildings offering accommodation and real estate services.
Are there dining options near the Citi branch?
Yes, nearby dining options include Bandera (a jazz and blues restaurant), The Evie (American restaurant and bar), Evie Restaurant (sushi), Labriola Chicago (Italian restaurant and cafe), Stan's Donuts and Coffee, Starbucks, and Popeye's Louisiana Kitchen.
Where can I find clothing and fashion stores near Citi?
Nearby clothing and fashion stores include Men’s Wearhouse, Allen Edmonds (mens clothing and shoes), Andriana Furs, UGG (shoes and fashion accessories), Aritzia (women's clothing), Forever 21, and MCM Chicago (boutique and clothing).
Does Citi offer mortgage and lending products through its branch at N Michigan Ave?
Yes, mortgage and lending products are offered by Citibank, N.A., part of Citi's financial services.
Is the Citi branch a member of any banking regulatory bodies?
Yes, Citibank is an Equal Housing Lender and a Member FDIC, ensuring compliance with banking regulations and consumer protections.
Can I learn more about Citi’s offerings online?
Yes, you can learn more and explore Citi's offerings by visiting their website at https://www.citi.com/.