I’ve been with consumers credit union for 2 years and this has been a headache from the start.
Nothing like being charged 5 payments of $528 back to back in one week. Then returning the payments sporadically(all) then telling me they kept one for March so I wasn’t behind to only find out may 29th that my loan is in collections. No voicemails, letters in the mail, nor emails.
I will NEVER recommend this company. This has been the worst experience. People from call center telling me they have it covered ok their ends to find out they screwed me yet again.
Try numark credit union. Told them about my experience and they even lowed my auto payment by $70 a month with a better interest rate. 10/10.
MF
Mehboob Fidai
May 2, 2025
5.0
I’ve been a member of Consumers Credit Union for the past 20 years, back when it was known as Motorola Credit Union, and I couldn’t be happier with my experience. While they may not always be the fastest to respond, they’ve consistently proven to be an honest and trustworthy institution—and that matters most to me.
LH
Lisa Hunt
Mar 2, 2023
5.0
Love Consumer credit.
They are all so nice, professional and lots of help.
Frequently Asked Questions About Consumers Credit Union
What are the regular business hours for Consumers Credit Union in Carol Stream, IL?
Consumers Credit Union is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Consumers Credit Union offer after-hours banking services?
Yes, Consumers Credit Union has an Interactive Teller Machine (ITM) available Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM. ITMs function like ATMs but allow live teller interaction for complex transactions such as transfers, deposits, and loan payments.
Where is Consumers Credit Union located?
The Consumers Credit Union branch is located at 426 W Army Trail Road, Carol Stream, IL 60188, USA.
How can I become a member of Consumers Credit Union?
Anyone, regardless of where they live or work, is eligible to join Consumers Credit Union.
Does Consumers Credit Union provide wheelchair accessible facilities?
Yes, Consumers Credit Union offers a wheelchair accessible entrance and parking, as well as drive-through services.
How can I contact Consumers Credit Union?
You can contact Consumers Credit Union by calling their main or toll-free number at +1 877-275-2228.
Is there an option to book an appointment at Consumers Credit Union online?
Yes, you can schedule appointments online at https://myconsumers.org/bookings/.
What nearby dining options are available if I visit Consumers Credit Union in Carol Stream?
Nearby, you can visit Baba's Famous Steak and Lemonade, known for its American fast food and burgers, which is convenient for a meal before or after your credit union visit.
Are there nearby stores for home improvement close to Consumers Credit Union?
Yes, Sherwin-Williams Paint Store and Lowe's Home Improvement are close by, providing options for paint, hardware, and building supplies near Consumers Credit Union.
What other services can I access near Consumers Credit Union in Carol Stream?
Close to Consumers Credit Union, you will find Sunshine Family Dental for dental services, Uncle Stu's Smoke & Vape for tobacco and e-cigarette products, and several convenience stores like 7-Eleven and Exxon & Mobil Stations for quick necessities.